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- Tasks: Build strong relationships with clients and support them in using our hospitality platform.
- Company: A leading hospitality tech company based in Greater London.
- Benefits: No shifts or weekends, promoting work-life balance and career progression.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience as a Restaurant Manager and excellent customer service skills.
- Other info: Great opportunities for personal and professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A hospitality technology company in Greater London is seeking a Customer Success representative to build relationships with clients using their platform.
Ideal candidates have experience as Restaurant Managers and understand the realities of hiring, scheduling, and customer expectations.
This role promotes work-life balance with no shifts or weekends, offering opportunities for real career progression.
If you possess strong customer service skills and a passion for hospitality, we want to hear from you!
Hospitality Tech Customer Success Lead employer: Harri UK
Contact Detail:
Harri UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Tech Customer Success Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Customer Success role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your experience! When you get the chance to chat with potential employers, highlight your background as a Restaurant Manager. Share specific examples of how you've tackled hiring and scheduling challenges – it’ll show you understand their world.
✨Tip Number 3
Prepare for those interviews! Research the company and its platform thoroughly. Think about how you can help clients succeed using their tech, and be ready to discuss how your customer service skills can make a difference.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making connections, so submitting your application directly can give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Hospitality Tech Customer Success Lead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your understanding of customer expectations and how you've tackled challenges in previous roles.
Tailor Your Experience: Make sure to align your past experiences with the job description. If you've worked as a Restaurant Manager, mention how those skills translate into building relationships with clients using our platform. We want to see how you can bring your unique background to the table!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well. A personal touch can make your application stand out, but clarity is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harri UK
✨Know Your Hospitality Inside Out
Make sure you brush up on your knowledge of the hospitality industry, especially around hiring, scheduling, and customer expectations. Being able to speak confidently about these topics will show that you understand the challenges clients face and how the technology can help.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences as a Restaurant Manager where you excelled in customer service. Think of specific situations where you turned a negative experience into a positive one, as this will demonstrate your problem-solving abilities and commitment to client satisfaction.
✨Emphasise Work-Life Balance
Since this role promotes work-life balance, be ready to discuss how you value this aspect in your own career. Share how maintaining a healthy work-life balance has positively impacted your performance and relationships with clients in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s platform and how it supports clients in the hospitality sector. This not only shows your interest in the role but also your proactive approach to understanding how you can contribute to their success.
