At a Glance
- Tasks: Lead and inspire restaurant staff to deliver exceptional dining experiences.
- Company: Join a luxury hotel renowned for its commitment to excellence and employee development.
- Benefits: Enjoy 20+ days holiday, service charge, discounts, and professional growth opportunities.
- Other info: Participate in vibrant team events and community volunteering initiatives.
- Why this job: Be part of a prestigious team in a stunning five-star hotel environment.
- Qualifications: Experience in luxury dining and a passion for outstanding guest service.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a full time Restaurant Supervisor with previous experience as a restaurant supervisor, an outgoing and confident personality, and the ability to sell a high quality, luxury product. Good knowledge of F&B Operations and a collaborative approach to leading a team are essential. This position reports directly to the Food & Beverage Manager.
Location: London, Kensington
Employment type: Full-time
Working pattern: shift work 5 days on and 2 days off
Key Responsibilities:
- Supervise and lead restaurant staff, providing training and ensuring high service standards are met.
- Ensure exceptional service quality by addressing guest needs, managing complaints, and maintaining a positive dining atmosphere.
- Oversee daily restaurant operations, ensuring smooth service, timely order fulfillment, and effective coordination between front and back of house.
- Monitor and maintain inventory levels, reorder supplies, and ensure minimal waste.
- Ensure the restaurant adheres to health, safety, and hygiene regulations, providing a safe and clean environment for both guests and staff.
What are we looking for?
- The ability to lead, motivate, and train a team effectively, ensuring high levels of service and collaboration among staff.
- A strong commitment to delivering outstanding guest experiences, with the ability to handle guest complaints or special requests professionally.
- Previous experience in a similar role within a luxury hotel or fine dining setting.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
What's in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Restaurant Supervisor employer: Harri.com
The Red Carnation Hotel Collection is an exceptional employer, renowned for its commitment to employee development and outstanding workplace conditions. Located in the heart of Kensington, our luxury hotel offers a vibrant work culture with numerous benefits, including generous holiday allowances, professional growth opportunities, and a strong emphasis on community involvement. Join us to be part of a team that values collaboration, excellence, and recognition, all while working in a stunning environment opposite Kensington Palace Gardens.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Get to know the company! Research Red Carnation Hotels and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their luxury service.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience as a restaurant supervisor. Highlight specific examples where you led a team or handled guest complaints like a pro. We want to see your confidence shine!
✨Tip Number 3
Dress to impress! Since this is a luxury hotel, make sure your outfit reflects that. A smart appearance shows us you take the role seriously and understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're genuinely interested in the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience as a restaurant supervisor. We want to see how you've led teams and delivered exceptional service in a luxury setting, so don’t hold back!
Be Personable:Since we’re looking for someone with an outgoing and confident personality, let that shine through in your application. Use a friendly tone and share a bit about your approach to guest interactions.
Tailor Your Application:Take the time to tailor your application to our specific job description. Mention your knowledge of F&B operations and how you can contribute to maintaining high service standards at our hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Red Carnation Hotels!
How to prepare for a job interview at Harri.com
✨Know Your Stuff
Make sure you brush up on your knowledge of food and beverage operations. Familiarise yourself with the luxury dining experience, as well as the specific offerings at The Milestone Hotel. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. This is key for a Restaurant Supervisor, so be ready to discuss your collaborative approach and how you ensure high service standards.
✨Practice Handling Complaints
Since guest satisfaction is paramount, think of scenarios where you've dealt with complaints or special requests. Practising these responses will help you demonstrate your commitment to outstanding guest experiences during the interview.
✨Dress to Impress
As you're applying for a position in a luxury hotel, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
