Head Waiter/Waitress

Head Waiter/Waitress

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable dining experiences and support junior staff.
  • Company: Join the Evolv Collection, a premium hospitality group with iconic restaurants.
  • Benefits: Enjoy competitive pay, 50% off meals, wellness support, and exclusive perks.
  • Why this job: Be the face of Sartoria Launceston Place and elevate guest experiences.
  • Qualifications: Charismatic, service-driven individuals with a passion for hospitality.
  • Other info: Opportunities for professional growth and a supportive, diverse team environment.

The predicted salary is between 30000 - 42000 £ per year.

Overview

The Role: Head Waiter/Waitress

The Restaurant: Sartoria Launceston Place

The Location: 1A Launceston Place, London W8 5RL

The Salary: Competitive

Responsibilities

  • Lead our team in delivering exceptional dining experiences and act as the face of Sartoria Launceston Place, bringing warmth and charm to every guest interaction.
  • Thrive in a bustling restaurant environment, multitask effectively, and provide support to junior team members.
  • Utilise extensive knowledge of food, service, and wine to elevate the guest experience and ensure memorable visits.
  • Collaborate with management and staff to maintain high standards of hospitality and guest service.
  • Seek opportunities to develop professionally, with training and progression opportunities toward future management roles.

Benefits

  • Industry leading pay: We value your expertise and dedication.
  • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
  • Exclusive perks: Access to discounts and cashback from top retailers and cinema tickets via the Telus app.
  • Financial freedom: Track earnings in real time with Stream (formerly Wagestream) and access up to 40% of pay instantly.
  • Wellness support: Confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary counselling sessions.
  • Total Wellbeing Package: UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance, and more (WeCare).
  • Dental care: Tooth Fairy services for expert advice and prescriptions from home.
  • Nourish your body: Healthy and nutritious meals on shift.
  • Recognition and Rewards: Employee of the Month, Long Service Awards, and opportunities for awards nights.
  • Grow with us: Access to top industry training and Evolv Edge training platform.
  • Get some rest: Holiday allowance increases with length of service.
  • Make a difference: Optional paid volunteering day each year.
  • Spread the love: Recommend a friend scheme to join our team.

About us

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes iconic restaurants in London, Birmingham, Manchester, and New York. Each brand reflects a distinctive heritage, character, and ambience, with a commitment to delivering outstanding guest experiences.

Rooted in the heritage of Savile Row tailoring and inspired by Milan, Sartoria has been a Mayfair favourite, now reimagined as a welcoming neighbourhood restaurant in Kensington. Serving classic Italian dishes all day, Sartoria Kensington blends timeless style with a local, community focus and a superb wine list.

A bit about what you will be doing

We’re looking for a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. You’ll be the face of Sartoria Launceston Place, bringing warmth to every guest interaction. You will thrive in a busy restaurant, multitask, and support junior team members, leveraging your knowledge of food, service, and wine to elevate the guest experience. This role provides an excellent opportunity for ambitious hospitality professionals to showcase their talents and pursue future management opportunities. We are committed to supporting and training individuals eager to advance their careers.

If you are interested in discussing the Head Waiter/Waitress role further, please get in touch with us without delay!

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Compensation: Competitive salary

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Head Waiter/Waitress employer: Harri.com

At Sartoria Launceston Place, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values warmth, charm, and outstanding service. Our team enjoys industry-leading pay, generous discounts at our restaurants, and comprehensive wellness support, alongside ample opportunities for professional growth and development within the prestigious Evolv Collection. Join us in a dynamic environment where your contributions are recognised, and you can truly make a difference in the hospitality industry.
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Contact Detail:

Harri.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/Waitress

✨Tip Number 1

Network like a pro! Chat with friends, family, and even acquaintances about your job search. You never know who might have a lead on a Head Waiter/Waitress position or can introduce you to someone in the industry.

✨Tip Number 2

Get social! Use platforms like LinkedIn to connect with restaurant managers and hospitality professionals. Engage with their posts and share your own experiences to get noticed in the right circles.

✨Tip Number 3

Show up in person! If you're eyeing a specific restaurant, pop in and ask to speak with the manager. A friendly chat can leave a lasting impression and show your enthusiasm for the role.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing passionate candidates who are eager to join our team at Sartoria Launceston Place. Your next big opportunity could be just a click away!

We think you need these skills to ace Head Waiter/Waitress

Leadership Skills
Exceptional Customer Service
Multitasking
Knowledge of Food and Wine
Communication Skills
Team Collaboration
Hospitality Standards
Problem-Solving Skills
Charisma
Attention to Detail
Training and Development
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charm and warmth into your words. Remember, we’re looking for someone who can bring that same vibe to our guests!

Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've led teams or provided exceptional service in busy environments. Tailor your application to reflect how your skills align with what we do at Sartoria Launceston Place.

Be Specific About Your Skills: Don’t just say you have knowledge of food and wine—give us examples! Mention specific dishes or wines you’re passionate about and how you’ve used that knowledge to enhance guest experiences. This will help us see how you can elevate our dining experience.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Evolv Collection!

How to prepare for a job interview at Harri.com

✨Know the Menu Inside Out

Familiarise yourself with Sartoria Launceston Place's menu, including the ingredients and preparation methods. This will not only impress your interviewers but also show your genuine interest in the role and the restaurant.

✨Showcase Your Charisma

As a Head Waiter/Waitress, your personality is key! Practice how you can convey warmth and charm during the interview. Think of examples where you've created memorable guest experiences and be ready to share them.

✨Demonstrate Multitasking Skills

Prepare to discuss how you handle busy restaurant environments. Share specific instances where you successfully managed multiple tasks at once, as this is crucial for the role. Highlight your ability to support junior team members too!

✨Express Your Ambition

Let them know you're eager to grow within the company. Talk about your career aspirations and how you see yourself progressing into management roles. This shows that you're not just looking for a job, but a long-term career with them.

Head Waiter/Waitress
Harri.com
Location: London
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