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- Tasks: Manage daily hotel operations and ensure exceptional guest experiences.
- Company: Award-winning, family-run hotel on the stunning North Norfolk coast.
- Benefits: Competitive pay, tips, training opportunities, and access to leisure facilities.
- Other info: Opportunities for progression and a dynamic work environment.
- Why this job: Join a friendly team and make a real impact in hospitality.
- Qualifications: Previous hospitality experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
The Blakeney Hotel is an award winning, four star, 64 bedroom, privately owned and family run hotel located in an unrivalled position on the Quay in Blakeney on the North Norfolk coast.
We have an exciting & rewarding opportunity for an experienced Hospitality Manager to join our professional & friendly Duty Management team. For applicants with limited Managerial experience, we may have supervisory positions with possible opportunities for progression.
Candidates must have:
- A friendly, professional, outgoing nature & a positive attitude
- Previous hospitality experience in a quality establishment
- An ability to deliver exceptional customer service
- Great organisational & communication skills
- Good interpersonal skills and staff management skills
- An ability to motivate & direct staff with enthusiasm & professionalism
- A willingness to work evenings/weekends and have overnight stays on the premises on a rota basis
Key responsibilities:
- Day to day management of the hotel
- Assisting in all departments as business dictates
- Ensuring high levels of service are consistently delivered
- Handling any guest issues and queries quickly in a discreet and professional manner
- Ensuring Health & Safety procedures are followed
- Training & monitoring staff performance
We offer:
- A competitive rate of pay
- A share of tips & gratuities
- Training & personal development opportunities
- Meals on duty
- Use of hotel leisure facilities (indoor pool, sauna, steam room & mini gym) at limited times
- Discounted food & accommodation (depending on availability)
Ideally you will live locally with your own transport. If you have the necessary skills and would like to join our great team we would be delighted to hear from you.
Duty Manager in England employer: Harri.com
Contact Detail:
Harri.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in England
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Blakeney Hotel and introduce yourself. A friendly chat with the team can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you went above and beyond for guests. This will help you stand out as someone who truly understands the hospitality game.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team at The Blakeney Hotel.
We think you need these skills to ace Duty Manager in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your previous hospitality experience in quality establishments. We’re looking for candidates who can deliver exceptional customer service, so share specific examples that showcase your skills.
Be Organised: A well-structured application speaks volumes about your organisational skills. Keep your CV clear and concise, and ensure it’s easy for us to see how your experience aligns with the Duty Manager role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Blakeney Hotel!
How to prepare for a job interview at Harri.com
✨Know the Hotel Inside Out
Before your interview, take some time to research The Blakeney Hotel. Familiarise yourself with its history, services, and unique features. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about specific situations where you went above and beyond for guests, as this is crucial for a Duty Manager role.
✨Demonstrate Leadership Qualities
As a Duty Manager, you'll need to motivate and direct staff. Be ready to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any training or mentoring experiences you've had.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Prepare for questions like how you'd handle a guest complaint or manage a busy shift. Practising these scenarios can help you respond confidently and demonstrate your problem-solving skills.