Member Experience & Engagement Lead in Cardiff
Member Experience & Engagement Lead

Member Experience & Engagement Lead in Cardiff

Cardiff Full-Time 28800 - 43200 £ / year (est.) No home office possible
H

At a Glance

  • Tasks: Enhance member experience by addressing queries and planning engaging events.
  • Company: Leading leisure organisation with a focus on fun and individuality.
  • Benefits: Discounts, membership perks, and a vibrant work environment.
  • Why this job: Join a dynamic team and make a real difference in members' fitness journeys.
  • Qualifications: Passion for fitness and experience in leisure operations.
  • Other info: Great opportunity to grow in a supportive and energetic atmosphere.

The predicted salary is between 28800 - 43200 £ per year.

A leading leisure organization is looking for a Member Relations Manager in Cardiff to ensure members' satisfaction and enhance their experience. The role involves addressing member queries, planning events, and collaborating with the fitness team.

Successful candidates will have a passion for fitness, attention to detail, and leisure operations experience. Join a dynamic team that values individuality and fun, while offering numerous benefits including discounts and membership perks.

Member Experience & Engagement Lead in Cardiff employer: Harri.com

Join a leading leisure organization in Cardiff that prioritises member satisfaction and engagement. With a vibrant work culture that celebrates individuality and fun, employees enjoy a range of benefits including discounts and exclusive membership perks, alongside ample opportunities for personal and professional growth within the leisure sector.
H

Contact Detail:

Harri.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Member Experience & Engagement Lead in Cardiff

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the company culture. We want to show that we’re not just a fit for the role, but also for the team. Check their social media and website for insights!

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with us. This helps us articulate our passion for fitness and member engagement clearly and confidently.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s just good manners!

We think you need these skills to ace Member Experience & Engagement Lead in Cardiff

Member Relations
Customer Service
Event Planning
Collaboration
Attention to Detail
Leisure Operations Experience
Passion for Fitness
Communication Skills

Some tips for your application 🫡

Show Your Passion for Fitness: When you're writing your application, make sure to highlight your love for fitness and how it drives you. We want to see that you're not just looking for a job, but that you're genuinely excited about enhancing our members' experiences.

Be Detail-Oriented: Attention to detail is key in this role! As you craft your application, double-check for any typos or errors. We appreciate candidates who take the time to present themselves clearly and professionally.

Share Your Event Planning Skills: If you've got experience planning events, let us know! We’re keen to hear about any past events you've organised and how they contributed to member engagement. This will show us that you can bring fun and creativity to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our dynamic team!

How to prepare for a job interview at Harri.com

✨Know Your Stuff

Before the interview, make sure you’re well-versed in the leisure organisation's values and mission. Research their member engagement strategies and think about how your experience aligns with their goals. This will show that you’re genuinely interested and prepared.

✨Show Your Passion for Fitness

Since the role requires a passion for fitness, be ready to share your personal fitness journey or any relevant experiences. Talk about how you’ve engaged with members in previous roles and how you can bring that enthusiasm to enhance member satisfaction.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific member queries or plan events. Think of examples from your past where you successfully resolved issues or organised engaging activities. This will demonstrate your problem-solving skills and creativity.

✨Be Yourself and Have Fun

The organisation values individuality and fun, so let your personality shine through during the interview. Don’t be afraid to show your enthusiasm and how you can contribute to a positive team environment. A relaxed attitude can go a long way!

Member Experience & Engagement Lead in Cardiff
Harri.com
Location: Cardiff

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

H
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>