At a Glance
- Tasks: Welcome guests and create unforgettable experiences in a stunning 5-star hotel.
- Company: Join a family of unique hotels known for quality and inclusivity.
- Benefits: Competitive pay, service charge, discounts, meals on duty, and career growth opportunities.
- Other info: Flexible shifts to fit your lifestyle and a supportive team environment.
- Why this job: Be the first point of contact and make lasting memories for guests.
- Qualifications: Experience in hospitality and a passion for exceptional service.
The predicted salary is between 20000 - 25000 £ per year.
Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is a Georgian house of 33 bedrooms built in honey‑coloured Bath stone and surrounded by four acres of award‑winning gardens. We are proud to have won 5‑star awards for over ten years and we are seeking sparkling new personalities to join our family.
SERVICE CHARGE: We pay our team a service charge each month that goes into one pot. 100% of that service charge is shared amongst all team members. The service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay for a full‑time employee.
Join Our Team as a Receptionist & Make Every Guest Experience Unforgettable. Are you passionate about hospitality and love connecting with people? At our 5‑star hotels, we’re looking for a Receptionist who can bring warmth, personality, and professionalism to every guest interaction. Our culture is at the heart of everything we do. We value thoughtfulness, collaboration, and creating moments that matter; not just for our guests, but for our team too.
About the Role: As the first point of contact for our guests, you’ll play a pivotal role in creating memories they’ll treasure forever. This role is perfect for someone with experience in a similar position who thrives on delivering exceptional service. THIS ROLE IS AVAILABLE ON A FULL‑TIME OR PART‑TIME BASIS. We want to make sure it works with your lifestyle, however, our shift patterns will be flexible.
- Welcoming and hosting guests from check‑in to check‑out, offering advice on local sights, restaurant bookings, or simply sharing a friendly chat.
- Building meaningful relationships with your colleagues; many of our team members become lifelong friends.
- Ensuring every guest has a seamless, memorable experience.
- Collaborating across departments, we’re one team, and everyone pitches in when needed.
- Maintaining a healthy life/work balance while being flexible to support your team.
What We Offer: We believe in rewarding dedication and creating a supportive work environment.
- Competitive pay — everyone receives a fair rate plus service charge and tips.
- Perkbox benefits — retail and hospitality discounts to treat yourself.
- Exclusive hotel discounts — 25% off food & beverage, £25 B&B staff rate, and special rates for friends and family.
- Employee Assistance Programme — confidential support whenever you need it.
- Meals on duty — stay nourished while at work.
- Learning and development — grow your skills with unique pathways and opportunities for progression, including promotions to General Manager.
- Milestone rewards — Champagne, afternoon tea, dinners, extra days off, and special gifts to celebrate your journey with us.
About Our Hotels: Our family of hotels brings together unique, individual, and quirky destinations, from the award‑winning Gidleigh Park, to the 900‑year‑old Amberley Castle. Every property has its own personality, but all share a commitment to quality, inclusivity, and making everyone feel special. If you love learning, sharing your knowledge, and creating magical guest experiences, we’d love to hear from you. Apply today and become part of a team that makes every stay unforgettable.
Hotel Receptionist in Bath employer: Harri.com
The Bath Priory, part of the esteemed Brownsword family of hotels, offers a vibrant and supportive work environment in the heart of Bath. With a strong emphasis on employee well-being, we provide competitive pay, a shared service charge, and numerous perks including exclusive hotel discounts and opportunities for personal growth. Join our dedicated team where collaboration and creating unforgettable guest experiences are at the forefront of our culture.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harri.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harri.com
Don't be shy about reaching out to Harri.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harri.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harri.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
