At a Glance
- Tasks: Lead and inspire restaurant staff to deliver exceptional dining experiences.
- Company: Join a luxury hotel renowned for its commitment to excellence and employee development.
- Benefits: Enjoy 20+ days holiday, service charge, discounts, and professional growth opportunities.
- Other info: Participate in vibrant team events and community volunteering initiatives.
- Why this job: Be part of a prestigious team in a stunning five-star hotel environment.
- Qualifications: Experience in luxury dining and a passion for outstanding guest service.
The predicted salary is between 28350 - 34650 £ per year.
- Restaurant Supervisor ***luxury hotel***
- We are looking for a full time
Restaurant Supervisor.
We are looking for someone with previous experience as restaurant supervisor with an outgoing and confident personality.
Someone who excels at selling a high quality, luxury product with good knowledge of F&B Operations and has a collaborative approach to leading a team.
This position reports directly to the Food & Beverage Manager.
Working pattern: shift work 5 days on and 2 days off
The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development.
We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024.
We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.
The Milestone Hotel and Residences part of the Red Carnation Hotels, is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall.
This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's.
Key Responsibilities of a Restaurant Supervisor
- Supervise and lead restaurant staff, providing training and ensuring high service standards are met.
- Ensure exceptional service quality by addressing guest needs, managing complaints, and maintaining a positive dining atmosphere.
- Oversee daily restaurant operations, ensuring smooth service, timely order fulfillment, and effective coordination between front and back of house.
- Monitor and maintain inventory levels, reorder supplies, and ensure minimal waste.
- Ensure the restaurant adheres to health, safety, and hygiene regulations, providing a safe and clean environment for both guests and staff.
What are we looking for?
- The ability to lead, motivate, and train a team effectively, ensuring high levels of service and collaboration among staff.
- A strong commitment to delivering outstanding guest experiences, with the ability to handle guest complaints or special requests professionally.
- Previous experience in a similar role within a luxury hotel or fine dining setting.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
What's in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
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Restaurant Supervisor employer: Harri.com
As a General Manager at our vibrant South-West attraction, you will thrive in a dynamic work environment that prioritises excellence and teamwork. We offer competitive benefits, a supportive culture that fosters employee growth, and the unique opportunity to lead a passionate team dedicated to delivering unforgettable visitor experiences. Join us to make a meaningful impact while enjoying a well-organised and high-standard workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harri.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harri.com
Don't be shy about reaching out to Harri.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harri.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harri.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
