Waiter / Waitress

Waiter / Waitress

Swindon Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests, take orders, serve drinks, and ensure cleanliness.
  • Company: Join Upham Inns, a growing business focused on great guest experiences.
  • Benefits: Earn up to £12.21/hour, enjoy discounts on meals and accommodation, plus a free lifestyle card.
  • Why this job: Perfect for high-energy individuals eager to learn in a fun, team-oriented environment.
  • Qualifications: Must be 18+, great communicator, organised, and willing to work flexible hours.
  • Other info: No prior experience needed; we value potential and offer training for growth.

If you are looking for a new challenge in a growing business, then read on! We are looking for a Food & Beverage Team Member to join our growing team.

What’s in it for you?

  • Up to £12.21 per hour plus a share of Tronc (This is shared based on the hours you work)
  • Up to 33% off meals taken off duty for you and up to 6 guests
  • 33% off our hotel accommodation & 20% for Friends and Family
  • Development program with a clear pathway to General Manager
  • Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
  • Service Awards
  • Refer a friend and Chef recruitment incentives of up to £1000

Food & Beverage Team Members Requirements:

  • Be at least 18 years of age due to licensing laws
  • You’ll be a great communicator
  • You’ll have great decision-making skills
  • You should be confident
  • You’ll need to be organised
  • General knowledge of food, wine and beer
  • Have the Right to work in the UK
  • Willingness to work a flexible schedule, including weekends and holidays

Food & Beverage Team Members Responsibilities:

  • Welcoming guests in the pub
  • Taking food & drink orders and handling cash/card payments
  • Serving hot & cold beverages including alcohol
  • Ensure cleanliness throughout the restaurant
  • Assisting with managerial requests
  • Looking after and caring for our guests throughout their whole experience
  • Balancing high volume with high quality
  • Participating in ongoing training and development
  • Must have an eagerness to take advantage of new opportunities
  • Learning different skills

We are seeking to recruit Food & Beverage Team Members. If you have high energy and motivation to learn and grow in a professional, high volume, team-oriented environment we really want to hear from you. Ideally, you may have worked in a restaurant/bar before, but the great thing about Upham Inns is that we hire on the basis of potential more than previous experience. Have fun and work hard! You will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours.

Our teams are pivotal to our success. We provide training and development to ensure you not only deliver great guest service but also develop interpersonal and craft skills. Our restaurant teams deliver an excellent guest experience whilst our bar teams delight our guests with their barista and cocktail skills.

Waiter / Waitress employer: Harper's Steakhouse

At Upham Inns, we pride ourselves on being an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. With competitive pay, flexible shifts, and a comprehensive development programme leading to management roles, we provide numerous opportunities for personal and professional advancement. Our unique benefits, including substantial discounts on meals and accommodation, along with a lifestyle card granting access to thousands of discounts, make working with us not just a job, but a rewarding experience.
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Contact Detail:

Harper's Steakhouse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

✨Tip Number 1

Familiarise yourself with the menu and drink offerings at Upham Inns. Knowing the details about food, wine, and beer will not only impress your interviewers but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills by engaging with friends or family in a restaurant setting. Being able to confidently take orders and interact with guests is crucial for this position.

✨Tip Number 3

Demonstrate your flexibility by being open to various shift patterns, including weekends and holidays. Highlighting your willingness to adapt can set you apart from other candidates.

✨Tip Number 4

Showcase your eagerness to learn and grow within the company. Mention any previous experiences where you've taken on new challenges or responsibilities, as this aligns with the development opportunities offered.

We think you need these skills to ace Waiter / Waitress

Excellent Communication Skills
Decision-Making Skills
Confidence
Organisational Skills
General Knowledge of Food, Wine, and Beer
Cash Handling Skills
Customer Service Skills
Ability to Work in a High-Volume Environment
Flexibility in Working Hours
Teamwork
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles where you demonstrated great communication skills, decision-making abilities, and a strong work ethic.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you want to work at Upham Inns specifically and how your skills align with their requirements, such as your knowledge of food and drink.

Showcase Your Personality: In your application, let your personality shine through. The company values character, so share anecdotes or experiences that demonstrate your energy, motivation, and ability to work in a team-oriented environment.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Harper's Steakhouse

✨Show Your Communication Skills

As a waiter or waitress, communication is key. During the interview, make sure to demonstrate your ability to engage in conversation, listen actively, and respond clearly. Practice common scenarios you might encounter with guests to showcase your skills.

✨Demonstrate Your Knowledge of Food and Beverages

Having a general knowledge of food, wine, and beer is essential for this role. Brush up on popular menu items and drink pairings before the interview. You might be asked about your favourite dishes or how to recommend drinks, so be prepared to discuss your preferences.

✨Exhibit Confidence and Organisation

Confidence can set you apart from other candidates. Practice speaking about your experiences and why you want the job. Additionally, show that you are organised by arriving on time, dressing appropriately, and bringing any necessary documents, like your CV.

✨Be Ready for Scenario Questions

Expect questions that assess your decision-making skills and ability to handle high-pressure situations. Think of examples from past experiences where you successfully managed difficult customers or busy shifts, and be ready to share these stories during the interview.

Waiter / Waitress
Harper's Steakhouse
Location: Swindon
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