At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Harper’s Steakhouse, a fun and energetic hospitality environment.
- Benefits: Earn up to £13.50/hour, enjoy discounts, and access career development opportunities.
- Other info: Flexible shifts, ongoing training, and a clear pathway to management roles.
- Why this job: Be at the heart of the action and make every service memorable.
- Qualifications: Previous hospitality experience and a passion for great service.
The predicted salary is between 13.5 - 13.5 £ per hour.
Ready to take your hospitality career to the next level? If you’re passionate about great food, brilliant service and creating an atmosphere that guests love, Harper’s Steakhouse Southampton could be the perfect place for your next challenge. We’re looking for a confident, energetic and enthusiastic Front of House Supervisor to join our established Southampton team. Harper’s is all about great steaks, great drinks, great service and, most importantly, great people. As part of our team, you’ll play a key role in keeping the restaurant buzzing, supporting your team and making sure every guest leaves wanting to come back.
Why join Harper’s? We want our people to have just as much fun at work as our guests do when they visit us. You’ll be joining a friendly, hands‑on team where your ideas, personality and ambition are genuinely valued.
You’ll enjoy:
- Up to £13.50 per hour + a share of Tronc
- Flexible shift patterns
- 33% off meals when dining off duty for you and up to 6 guests
- 33% off hotel accommodation for you, plus 20% off for Friends & Family
- A clear development pathway with opportunities to progress towards General Manager
- A free Lifestyle Card giving you access to 5,000+ discounts across restaurants, shopping, entertainment, travel and more
- Service Awards recognising your achievements
- A Birthday Gift
- Refer a Friend and Chef recruitment incentives of up to £1,000
- Ongoing training, development and plenty of opportunities to learn new skills
What are we looking for? We’re looking for someone who enjoys being at the heart of a busy restaurant and knows how to get the best out of a team. You’ll ideally have:
- Previous restaurant or hospitality experience
- Aged 18+ due to licensing requirements
- Excellent communication and people skills
- Confidence and strong decision-making abilities
- Great organisation and attention to detail
- A good knowledge of food, wine and beer
- The Right to Work in the UK
- Flexibility to work evenings, weekends and holidays
Above all, we’re looking for someone with energy, personality and a genuine passion for hospitality.
What will you get up to? As a Front of House Supervisor, you’ll be a key part of the team, helping to make every shift run smoothly and every guest experience memorable. You’ll:
- Lead, motivate and support the Front of House team throughout service
- Run pre-service briefings and make sure the team is confident with menus, drinks, promotions and offers
- Help drive promotions and maximise sales
- Coach and encourage team members to deliver great service and confidently upsell
- Deal with any guest or team issues quickly and professionally
- Lead by example and set the standard for exceptional customer service
- Work closely with the kitchen and wider team to make sure service flows seamlessly
- Support the General Manager and Assistant Managers in running the business effectively
- Take part in ongoing training and development
- Learn new skills and make the most of opportunities to progress
A role with energy, personality and opportunity. Working at Harper’s isn’t about standing on the sidelines — you’ll be right in the middle of the action. You’ll help lead the team through busy services, celebrate the wins, solve the challenges and play a big part in creating the atmosphere that makes guests want to return. Whether you're already an experienced Supervisor looking for your next step, or you're ready to take on more responsibility and develop your leadership skills, we’ll give you the support and opportunities to grow.
Harper’s is part of Upham Inns, a growing family of premium pubs and restaurants across Southern England. We’re big enough to offer genuine career opportunities, but small enough to care about the people who make our businesses successful. Come and be part of the Harper’s team. Bring your energy. Bring your ambition. Bring your personality. Let’s make every service a great one.
Front Of House Supervisor in Southampton employer: Harper's Steakhouse
Harper’s Steakhouse, as part of Upham Inns, is an excellent employer that values its team members by offering competitive pay, flexible shifts, and generous staff discounts. The vibrant work culture fosters collaboration and creativity, providing ample opportunities for personal and professional growth, especially for those looking to advance their culinary skills in a supportive environment. Join us in Southern England, where you can lead a passionate kitchen team and make a real impact on our guests' dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Supervisor in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harper's Steakhouse. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harper's Steakhouse
Don't be shy about reaching out to Harper's Steakhouse directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Supervisor in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harper's Steakhouse and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harper's Steakhouse
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
