At a Glance
- Tasks: Lead and energise operations across 14 stunning pubs in the South of England.
- Company: Upham Inns is a growing family of charming pubs and boutique inns with a team-first culture.
- Benefits: Enjoy flexible shifts, paid mileage, discounts on meals and stays, and a fast-track to General Manager.
- Why this job: This role offers variety, responsibility, and the chance to shape the future of hospitality.
- Qualifications: Proven leadership in hospitality, strong knowledge of BOH and FOH practices, and a full UK driving licence.
- Other info: Join a vibrant team and enjoy long-service awards, bonuses, and referral rewards.
The predicted salary is between 40000 - 50000 £ per year.
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Roaming General Manager – Be the Driving Force Behind Exceptional Pubs
Location: Hampshire, Wiltshire, Berkshire & Surrey
Pay: Up to £50,000 annual + Tronc (worth up to £3,500/year) + Mileage
Experience: 1 Year+ in a leadership role
Take the Wheel with Upham Inns – Where No Two Days Are the Same
Are you a seasoned hospitality powerhouse with sharp operational instincts, a flair for food and drink, and a passion for leadership on the move? We’re looking for a Roaming General Manager – a key player who’ll inject energy, expertise, and excellence across our collection of 14 stunning pubs and boutique inns.
This is more than just a job – it’s a career-defining opportunity to leave your mark, support high-performing teams, and fast-track your path to senior leadership, all while exploring the beautiful South of England.
What You’ll Be Owning:
Lead Where You\’re Needed Most – Step in to stabilise, energise, and elevate operations across our pubs. From calm country inns to high-energy hotspots, you’ll be the calm in the chaos and the spark that drives success.
Be the Culture Carrier – Lead by example across both FOH and BOH. Inspire teams, set the standard, and drive a unified vision of excellence.
Coach & Elevate – Develop talent, drive engagement, and create guest experiences that keep people coming back. Your mentorship will shape the future of our business.
Keep Standards Sky-High – From compliance to cleanliness, food quality to guest satisfaction – you’ll be relentless in upholding what great looks like.
Partner with GMs – Work side-by-side with pub leaders to boost performance, solve challenges, and spot commercial wins.
Roll Up Your Sleeves – Whether it’s stepping in during staff shortages, launching new sites, or turning the tide at a struggling pub – you’re there, making it happen.
What You’ll Get:
Up to £40,000 annually + Tronc (worth up to £3,500/year)
Paid mileage – travel stress-free
Flexible shifts that fit around your lifestyle
Up to 40% off meals on shift – treat yourself and your crew
33% off stays at our boutique inns – 20% off for friends & family
Fast-track to General Manager – we invest in your journey
Free Lifestyle Card – 5,000+ discounts across travel, fashion & more
Long-service awards, bonuses & referral rewards up to £1,000
What You Bring:
Proven leadership in hospitality – pubs, kitchens, or multi-site operations
Strong knowledge of both BOH and FOH practices
A motivator with high standards and infectious energy
Commercial savvy – confident with P&L, labour, stock, and compliance
A cool head under pressure and a knack for problem-solving
Full UK driving licence + access to your own vehicle
Right to work in the UK
Who We Are:
We’re Upham Inns – a growing family of uniquely charming pubs and boutique inns across the South of England. Think welcoming atmospheres, scratch-cooked food, and a team-first culture. We’re also the creators of the vibrant and fast-expanding Harper’s Steakhouse brand.
We believe in building more than great venues – we build great careers.
Ready to Take the Lead and Make an Impact?
If you\’re a natural-born leader ready for variety, responsibility, and the thrill of the open road – join the Upham family. Let’s shape the future of hospitality together.
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Roaming General Manager employer: Harper's Steakhouse
Contact Detail:
Harper's Steakhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming General Manager
✨Tip Number 1
Network with current and former employees of Upham Inns. They can provide valuable insights into the company culture and what it takes to succeed as a Roaming General Manager.
✨Tip Number 2
Research the specific pubs and inns within the Upham Inns portfolio. Understanding their unique characteristics and challenges will help you demonstrate your knowledge and enthusiasm during interviews.
✨Tip Number 3
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your problem-solving skills and ability to maintain high standards, as these are crucial for the role.
✨Tip Number 4
Showcase your commercial acumen by being ready to discuss P&L management and operational efficiencies. This will demonstrate your readiness to take on the responsibilities of a Roaming General Manager.
We think you need these skills to ace Roaming General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in hospitality, particularly in pubs or multi-site operations. Use specific examples that demonstrate your ability to manage teams and maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention how your skills align with Upham Inns' values and how you can contribute to their success.
Highlight Relevant Experience: In your application, emphasise your operational instincts and any experience you have in stabilising or energising pub operations. Include examples of how you've coached teams and improved guest experiences.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully navigated challenges in previous roles. This could include managing staff shortages or launching new sites, demonstrating your ability to remain calm under pressure.
How to prepare for a job interview at Harper's Steakhouse
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in hospitality. Highlight specific examples where you successfully managed teams, improved operations, or resolved conflicts. This will demonstrate your capability to lead and inspire others.
✨Understand the Company Culture
Research Upham Inns and their values before the interview. Familiarise yourself with their approach to hospitality and how they support their teams. This knowledge will help you align your answers with their culture and show that you're a good fit.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to step in during staff shortages or turn around a struggling pub, and be ready to explain your thought process and actions.
✨Demonstrate Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry and your desire to make a positive impact. Share what excites you about the role of Roaming General Manager and how you plan to elevate guest experiences across the pubs.