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- Tasks: Lead and energise the team while delivering exceptional guest experiences.
- Company: Join Harper's Steakhouse, a vibrant new premium dining experience in the Upham Inns family.
- Benefits: Earn up to £13.00 per hour, enjoy flexible shifts, and exclusive discounts for you and friends.
- Why this job: Be part of a growing brand that values your development and offers a fun work environment.
- Qualifications: Must be 18+, with restaurant experience and strong leadership skills.
- Other info: Opportunity for career growth to General Manager and exciting perks like service awards.
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Ready to Lead the Floor in a Premium Steakhouse
Experience?
If you\’re passionate about hospitality, crave the buzz of a
high-energy restaurant, and want to be part of something exciting and growing –
then step into the spotlight with Harper’s Steakhouse.
We’re not your average pub – we’re all about sizzling
steaks, classic cocktails, unforgettable service, and creating moments our
guests can’t wait to come back for. As part of our leadership team, you’ll be
the one setting the tone on the floor – bringing the energy, the standards, and
the smiles.
What’s in it for you?
- Up
to £13.00 per hour plus a generous share of Tronc - Flexible
shifts that work around your life - 33%
off food for you and up to 6 guests when off duty - 33%
off hotel stays across our inns & 20% for Friends and Family - A
clear development pathway all the way to General Manager - Access
to The Lifestyle Card – 5,000+ discounts from top brands to local gems - Service
Awards, Birthday gifts, and up to £1,000 in refer-a-friend
bonuses
What We’re Looking For – Front of House Team Leader
- You’re
confident, organised, and love to lead from the front - You’ve
got a solid background in restaurants or premium pubs - You
thrive under pressure and know how to keep the vibe alive - You’ve
got strong communication and decision-making skills - You’re
passionate about food, drinks, and exceptional guest service - You’re
18+ and eligible to work in the UK
What You’ll Be Doing
- Lead,
inspire and energise the team every shift - Run
the floor like a pro – from briefings to service and beyond - Deliver
flawless guest experiences and solve challenges with style - Help
train, coach, and develop team members to be their best - Drive
upselling and promotions with confidence - Coordinate
reservations, manage seating, and handle any guest queries with charm - Ensure
cash, stock and safety procedures are always on point - Be
the right hand to our management team – bringing ideas, energy, and
solutions
Why Join Harper’s Steakhouse & Upham Inns?
We’re building something special. Harper’s is our bold new
premium steakhouse brand – where Americana meets contemporary dining. Think
bold flavours, vibrant service, and seriously good vibes. We’re proud to be
part of the Upham Inns family – a collection of unique, characterful
pubs and inns across the South of England.
We’re a business that’s growing – and we want you to grow
with us.
You’ll be joining a company big enough to support your
ambitions but small enough to know your name. We believe in development, in
recognition, and in having a great time while delivering something exceptional.
Hungry for more than just a job? Bring your passion to
Harper’s and let’s create something legendary together.
#J-18808-Ljbffr
Front of House Team Leader employer: Harper's Steakhouse
Contact Detail:
Harper's Steakhouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with Harper's Steakhouse and its unique offerings. Understanding their menu, service style, and the overall vibe will help you demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Network with current or former employees of Harper's Steakhouse. They can provide valuable insights into the company culture and what it takes to succeed as a Front of House Team Leader.
✨Tip Number 3
Prepare to showcase your leadership skills in a practical setting. Think about examples from your past experiences where you've successfully led a team or handled high-pressure situations, as these will be key in your discussions.
✨Tip Number 4
Be ready to discuss your approach to guest service and upselling. Highlight any creative strategies you've used in the past to enhance customer experiences and drive sales, as this aligns perfectly with the role's responsibilities.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in leadership roles. Emphasise your ability to thrive under pressure and your passion for exceptional guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Harper's Steakhouse. Mention specific examples of how you've led teams in high-energy environments and your commitment to delivering outstanding service.
Showcase Your Communication Skills: In your application, demonstrate your strong communication and decision-making skills. Use clear and engaging language to convey your ideas and experiences, reflecting the vibrant atmosphere of the restaurant.
Highlight Your Passion for Food and Service: Express your love for food, drinks, and hospitality in your application. Share any relevant experiences that illustrate your dedication to creating memorable guest experiences and your knowledge of the industry.
How to prepare for a job interview at Harper's Steakhouse
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for food, drinks, and exceptional guest service, as this aligns perfectly with what Harper's Steakhouse is looking for.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to inspire and energise your team. Prepare examples of how you've successfully led a team in the past, especially in high-pressure situations, to showcase your ability to keep the vibe alive.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to handle guest complaints or manage a busy floor, and be ready to discuss how you approached these challenges with charm and professionalism.
✨Know the Brand and Its Values
Research Harper's Steakhouse and understand its brand values and mission. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating unforgettable moments for guests, which is at the heart of their service ethos.
