At a Glance
- Tasks: Lead a dynamic team and deliver exceptional guest experiences in a vibrant pub environment.
- Company: Upham Inns, a growing family of premium pubs across Southern England.
- Benefits: Up to £36k salary, flexible shifts, discounts on food and hotel stays, and career development.
- Other info: Exciting opportunities for personal growth and a fun, supportive work culture.
- Why this job: Join a fast-growing company and build your career towards General Manager with real support.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 33975 - 41525 £ per year.
Ready to take the next step in your hospitality career? We’re looking for a Deputy Manager who loves leading people, delivering brilliant guest experiences and getting stuck into the action. At Upham Inns, we’re growing fast, investing in our pubs and developing our people — so this is a great opportunity to join us and build your career towards General Manager.
What's in it for you?
- Up to £36,000 + up to £5,000 Tronc
- Flexible shift patterns
- Up to 33% off food for you + up to 6 guests
- 33% off hotel stays + 20% for Friends & Family
- Clear development pathway to General Manager
- Free Lifestyle Card with 5,000+ discounts
- Service Awards & Birthday Gift
- Refer a Friend & Chef Recruitment incentives of up to £1,000
What you'll be doing
Working alongside the General Manager, you'll help lead the pub and make sure everything runs brilliantly. You'll be responsible for:
- Leading, motivating and developing the FOH team
- Driving sales, profit and operational performance
- Delivering outstanding guest experiences
- Managing budgets, labour controls and forecasting
- Maintaining our high standards across people, operations, H&S and property
- Supporting training and development across the team
- Solving problems quickly and confidently when things get busy
What we're looking for
You’ll have:
- Previous experience in a Deputy Manager or similar hospitality role
- A proven track record of leading successful teams
- Strong commercial and financial awareness
- Experience with budgets, labour controls and forecasting
- Excellent communication and people skills
- The ability to stay calm, think fast and lead from the front
- A genuine passion for hospitality and making guests feel welcome
- Right to Work in the UK
Why Upham Inns?
We’re a growing family of premium pubs across Southern England, from beautiful village locals to our exciting new Harper’s Steakhouse brand. We’re big enough to offer real support and career opportunities, but small enough to know and value our people. If you’re ambitious, passionate about hospitality and ready to take your next step — come grow with us. Apply today and let’s start a conversation!
Deputy General Manager in Southampton employer: Harper's Steakhouse Southampton
At Harper’s Steakhouse Southampton, we believe in creating a vibrant and enjoyable work environment where our team members can thrive. With competitive pay, flexible shifts, and a clear pathway for career progression, we prioritise your growth and development while ensuring you have fun at work. Join us to be part of a supportive team that values your ideas and passion for hospitality, all while enjoying fantastic discounts and recognition for your achievements.
Contact Details:
Harper's Steakhouse Southampton Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harper's Steakhouse Southampton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harper's Steakhouse Southampton
Don't be shy about reaching out to Harper's Steakhouse Southampton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harper's Steakhouse Southampton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harper's Steakhouse Southampton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
