At a Glance
- Tasks: Lead and motivate the front of house team while ensuring top-notch customer service.
- Company: Join a vibrant hospitality team with a focus on growth and development.
- Benefits: Earn up to £13.15 per hour, enjoy discounts, and access a free lifestyle card.
- Other info: Flexible shifts, service awards, and exciting training opportunities await you!
- Why this job: Be part of a dynamic environment with clear pathways to management roles.
- Qualifications: Restaurant experience, great communication skills, and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
What’s in it for you?
- Up to £13.15 per hour plus a share of Tronc
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of your lifestyle
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Requirements:
- Have a proven track record of restaurant experience
- Be at least 18 years of age due to licensing laws
- You’ll be a great communicator
- You’ll have great decision-making skills
- You should be confident
- You’ll need to be organised
- General knowledge of food, wine and beer
- Have the Right to work in the UK
- Willingness to work a flexible schedule, including weekends and holidays
Responsibilities:
- Take responsibility for teamwork, leading and motivating team members
- Hold pre-session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
- Assist in implementing and driving promotional activities
- Support and coach team members to upsell
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
- Liaise with other departments including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
- Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently
- Participate in ongoing training and development
- Must have an eagerness to take advantage of new opportunities
- Learning different skills
Front of House Team Leader in Swindon employer: Harper's Steakhouse at the Weighbridge
Harper's Steakhouse at the Weighbridge in Swindon is an exceptional employer, offering a vibrant work culture where teamwork and culinary excellence thrive. As a Grill Chef, you will not only hone your skills in crafting perfect steaks but also have the opportunity to mentor junior chefs, fostering a supportive environment for professional growth. With flexible shifts and a rewarding benefits programme, this role promises a fulfilling career in a dynamic setting.
Contact Details:
Harper's Steakhouse at the Weighbridge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Swindon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Leader, you'll need to be a great communicator. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your decision-making skills! During the interview, share examples of how you've handled challenges in the past. This will demonstrate your ability to lead and motivate a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks we offer, like the lifestyle card and development programmes.
We think you need these skills to ace Front of House Team Leader in Swindon
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your restaurant experience in your application. We want to see how your background aligns with the Front of House Team Leader role, so don’t hold back on sharing your achievements and skills!
Be Yourself:Let your personality shine through in your written application. We’re looking for great communicators who are confident and organised, so don’t be afraid to show us who you are and why you’d be a fantastic fit for our team.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific responsibilities and requirements that resonate with you, like leading a team or driving promotional activities. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Harper's Steakhouse at the Weighbridge
✨Know Your Stuff
Make sure you brush up on your knowledge of food, wine, and beer. Being able to chat confidently about the menu and suggest pairings will show that you're not just a leader but also a knowledgeable resource for your team.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. This will demonstrate your ability to lead by example and maintain high service standards.
✨Be Ready for Scenarios
Expect to be asked how you'd handle specific situations, like dealing with an unhappy customer or managing a busy shift. Practising these scenarios can help you respond confidently and show your decision-making skills.
✨Ask Smart Questions
At the end of the interview, have a few questions ready about the team culture or training opportunities. This shows your interest in the role and helps you gauge if it's the right fit for you.
