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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch customer service and smooth operations.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful locations.
- Benefits: Earn up to £13.00 per hour, enjoy discounts, and access a free lifestyle card.
- Other info: Flexible hours, ongoing training, and opportunities for career advancement.
- Why this job: Be part of an exciting growth journey and develop your career in hospitality.
- Qualifications: Restaurant experience, great communication skills, and a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
If you are looking for a new challenge in a growing business, then read on!
What’s in it for you?
- Up to £13.00 per hour plus a share of Tronc
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Requirements:
- Have a proven track record of restaurant experience
- Be at least 18 years of age due to licensing laws
- You’ll be a great communicator
- You’ll have great decision-making skills
- You should be confident
- You’ll need to be organised
- General knowledge of food, wine and beer
- Have the Right to work in the UK
- Willingness to work a flexible schedule, including weekends and holidays
Responsibilities:
- Take responsibility for teamwork, leading and motivating team members
- Hold pre-session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity
- Assist in implementing and driving promotional activities
- Support and coach team members to upsell
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times
- Liaise with other departments including kitchen and door teams in the business to ensure every customer experiences a consistent level of service
- Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently
- Participating in ongoing training and development
- Must have an eagerness to take advantage of new opportunities
As a Front of House Team Leader, you will need to be able to demonstrate passion and energy to develop team members resulting in focused customer service and exceptional standards.
About Us:
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some charming bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.
We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
Restaurant & Bar Supervisor in Overton employer: Harpers Haslemere
Contact Detail:
Harpers Haslemere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bar Supervisor in Overton
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your favourite local pub staff. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific restaurant or bar, pop in and ask to speak to the manager. A friendly face can make a lasting impression and show your enthusiasm.
✨Tip Number 3
Prepare for interviews by role-playing common questions. We can help you practice your responses so you feel confident and ready to showcase your skills and passion for the industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our growing team.
We think you need these skills to ace Restaurant & Bar Supervisor in Overton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re excited about the role and ready to bring energy to our team!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in restaurants and bars. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Upham Inns!
How to prepare for a job interview at Harpers Haslemere
✨Know Your Stuff
Before the interview, brush up on your knowledge of food, wine, and beer. Being able to discuss menu items confidently will show that you're serious about the role and understand the business.
✨Show Off Your Leadership Skills
Prepare examples of how you've led a team or handled difficult situations in the past. Highlighting your decision-making skills and ability to motivate others will demonstrate that you’re ready for the supervisory role.
✨Be Customer-Focused
Think about how you can enhance customer service in your previous roles. Be ready to share specific instances where you went above and beyond for guests, as this aligns perfectly with the company’s values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the development program or how the team collaborates during busy shifts. This shows your enthusiasm for the role and your desire to grow within the company.