At a Glance
- Tasks: Lead and inspire the front-of-house team while overseeing operations and guest satisfaction.
- Company: Join Upham Inns, a growing collection of premium pubs in Southern England.
- Benefits: Up to £35,000 salary, share of Tronc, discounts on meals and accommodation.
- Other info: Exciting growth opportunities and a supportive, friendly work environment.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Proven leadership experience in hospitality and strong financial skills required.
The predicted salary is between 35000 - 40000 € per year.
Up to £35,000 per annum plus a share of Tronc (this can be up to £5,000 per year).
- Up to 33% off meals taken off duty for you and up to 6 guests.
- 33% off our hotel accommodation & 20% for Friends and Family.
- Development program with a clear pathway to General Manager.
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of your lifestyle.
- Service Awards.
- A Birthday Gift.
- Refer a friend and Chef recruitment incentives of up to £1,000.
Deputy Manager Requirements:
- Solid experience in a similar role, with a proven track record of leading and delivering is essential.
- Restaurant/Hospitality experience is essential.
- A track record of leading teams to success.
- Strong financial skills and ability to manage all audits and due diligence.
- Ability to manage budgets, labour controls and forecasting.
- A strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem-solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
- The Right to Work in the UK.
Deputy Manager Responsibilities:
- Lead and inspire the performance of the FOH team.
- Full responsibility for overseeing all aspects of the operation and performance, including People, Guest, Sales, Profit, Operations, Health and Safety, and property.
- Ensure Upham Inns standards are maintained and restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy.
- Support the General Manager in driving and delivering excellence throughout all aspects of the premises.
- Be a role model and guide training and development within the team.
Upham Inns owns a collection of beautiful and individual premium pubs across Southern England. Our pubs are idyllic settings in country villages and towns, serving high-quality fresh pub food in a cozy pub ambience. Most of our pubs have some charming bedrooms as well. New to our growing family is Harper's Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It's an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We've been busy investing in our business and are seeing some great results. We are looking to recruit passionate people into our team.
Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
Deputy General Manager in London employer: Harpers Haslemere
Upham Inns is an exceptional employer, offering a vibrant work culture where team members are valued and supported in their professional growth. With a clear development pathway to General Manager, generous discounts on meals and accommodation, and a lifestyle card providing access to thousands of savings, we ensure our employees enjoy both personal and professional benefits. Join us in our beautiful pubs across Southern England, where your passion for hospitality can flourish in a friendly and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow Upham Inns on social media and engage with their posts. This shows your interest in the company and can help you stand out when it comes to interviews. Plus, you might catch wind of job openings before they’re even advertised!
✨Tip Number 3
Prepare for the interview by researching common questions for Deputy General Manager roles. Think about how your experience aligns with their needs, especially around leading teams and driving sales. Practice your answers so you can deliver them confidently!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Upham Inns family.
We think you need these skills to ace Deputy General Manager in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your solid experience in hospitality and any leadership roles you've had. We want to see how you've led teams to success and delivered results, so don’t hold back!
Be Specific About Skills:When you mention your skills, be specific! Talk about your financial skills, problem-solving abilities, and how you manage budgets. We love seeing concrete examples that demonstrate your commercial acumen.
Let Your Personality Shine:We’re all about a friendly atmosphere, so let your personality come through in your application. Share your passion for the industry and how you inspire others – we want to know what makes you tick!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to get your application and ensures you’re considered for this exciting opportunity with Upham Inns.
How to prepare for a job interview at Harpers Haslemere
✨Know Your Numbers
As a Deputy General Manager, you'll need to demonstrate strong financial skills. Brush up on your knowledge of budgets, labour controls, and forecasting. Be ready to discuss how you've successfully managed these aspects in previous roles.
✨Showcase Your Leadership Style
This role requires you to lead and inspire a team. Think about examples from your past where you've motivated your team to achieve targets. Prepare to share specific stories that highlight your ability to manage people effectively.
✨Understand the Company Culture
Familiarise yourself with Upham Inns' values and their focus on a 'People first, Guest obsessed' strategy. During the interview, express how your personal values align with theirs and how you can contribute to maintaining their high standards.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've had to think on your feet and resolve issues quickly. Be ready to explain your thought process and the outcomes of your decisions.
