Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Own our HubSpot CRM, driving projects and improving efficiency across the business.
- Company: Join a rapidly growing law firm redefining legal services with innovation at its core.
- Benefits: Competitive salary, flexible working, 33 days holiday, and private healthcare.
- Why this job: Make a real impact in a dynamic environment while supporting entrepreneurial businesses.
- Qualifications: Experience with HubSpot CRM, strong analytical skills, and excellent communication.
- Other info: Be part of a passionate team with no politics and great career growth opportunities.
The predicted salary is between 34000 - 58000 £ per year.
Overview
CRM Manager
Location: Remote or Hybrid (Sheffield or Birmingham office)
We’re searching for an ambitious CRM Manager to take full ownership of our HubSpot platform and play a key role in supporting teams across the business to drive growth and work more efficiently. As a forward-thinking and rapidly expanding law firm, we’re redefining legal services – putting innovation and client experience at the heart of everything we do. If you’re passionate about leveraging HubSpot, thrive in an autonomous role, and love turning data and technology into powerful business results, this is your opportunity to make a real impact as we continue our exciting growth journey.
About Harper James
Harper James is a national commercial law firm designed to support entrepreneurial businesses from start-up to exit. We aspire to disrupt the model for which legal services are provided to businesses. The firm’s innovative approach to delivering highly tailored and accessible legal advice is considered genuinely different to the establishment.
Harper James was founded in 2014 and continues to grow at c25-30%+ year on year. This year, more than 150 people will support 4,000+ businesses and we expect to double in size over the next 2-3 years.
Key responsibilities
- Take ownership of our HubSpot CRM, running day-to-day management and always looking for ways to improve efficiency across the business.
- Work independently and drive CRM projects from idea to delivery, identifying ways to streamline and automate processes.
- Collaborate closely with marketing, sales, onboarding, client services, account management, IT and other functions to ensure HubSpot meets everyone’s needs and integrates well with other systems.
- Build and maintain workflows, automations, and segmentations to support lead generation, retention, and client engagement.
- Create reports and dashboards that give insight into sales, marketing, and client activity, and share trends and recommendations with the wider team.
- Monitor CRM data quality and security, oversee regular data checks, and make sure we’re following GDPR guidelines.
- Deliver user training and ongoing support to help everyone get the best out of HubSpot.
- Stay up-to-date with best practices in CRM and HubSpot functionalities, continually identifying opportunities for improvement and innovation.
Candidate skills & experience
- Substantial hands-on experience managing HubSpot CRM is essential, with a proven ability to work independently and see projects through from start to finish.
- Skilled at collaborating across departments and understanding different teams’ needs.
- Strong analytical skills; able to interpret CRM data, create insightful reports and dashboards, and use analytics tools effectively.
- Confident in building and improving workflows and automations, and supporting integrations with other platforms and systems.
- Experienced in designing and managing deal and ticket pipelines to support sales, onboarding, and client account management processes.
- Experienced with email marketing, segmentation, and automated workflows.
- Excellent communication and stakeholder management skills; enjoys supporting and training colleagues on new systems and processes.
- Deep knowledge of GDPR and how it applies to CRM data management.
- Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Self-motivated, proactive, and solutions-focused.
What we can offer you
- £40-50k depending on experience.
- Remote or flexible hybrid working (with approximate monthly travel to Sheffield or Birmingham)
- 33 days holiday, including public holidays.
- Option to buy up to 5 holiday days a year.
- Private Healthcare
- Death in service benefit.
- Access to our electric car scheme.
- An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
- An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
#J-18808-Ljbffr
CRM Manager (Remote or Hybrid, Sheffield or Birmingham office) employer: Harperjames
Contact Detail:
Harperjames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager (Remote or Hybrid, Sheffield or Birmingham office)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with HubSpot and CRM management. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their approach to legal services and think about how your skills can contribute to their growth. Tailor your answers to show you're a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our innovative team.
We think you need these skills to ace CRM Manager (Remote or Hybrid, Sheffield or Birmingham office)
Some tips for your application 🫡
Show Off Your HubSpot Skills: Make sure to highlight your hands-on experience with HubSpot in your application. We want to see how you've used it to drive results and improve efficiency, so don’t hold back on those success stories!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific projects or experiences that align with our needs, especially around CRM management and collaboration across teams.
Be Data-Driven: Since we love turning data into insights, include examples of how you've used analytics to inform decisions in your previous roles. Show us your analytical skills and how they can benefit our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our innovative team!
How to prepare for a job interview at Harperjames
✨Know Your HubSpot Inside Out
Make sure you’re well-versed in HubSpot’s functionalities. Brush up on your knowledge of workflows, automations, and reporting features. Be ready to discuss how you've used these tools in past roles to drive efficiency and improve client engagement.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to interpret CRM data. Bring examples of reports or dashboards you've created that led to actionable insights. This will show that you can turn data into powerful business results, which is key for the role.
✨Collaboration is Key
Think about times when you’ve worked with different teams to meet their needs. Be ready to share specific examples of how you’ve collaborated across departments, as this role requires strong stakeholder management skills.
✨Stay Current with Best Practices
Research the latest trends in CRM and HubSpot functionalities. Being able to discuss recent innovations or best practices will show your passion for the field and your commitment to continuous improvement, which aligns perfectly with the firm’s ethos.