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For Companies At a Glance
- Tasks: Lead commercial strategy, drive revenue growth, and shape the future of a dynamic law firm.
- Company: Harper James, a fast-growing commercial law firm redefining legal services for SMEs.
- Benefits: Competitive salary, equity options, and flexible working arrangements.
- Why this job: Join a no-ego team and make a real impact in a high-growth environment.
- Qualifications: 10+ years in senior commercial roles with a proven track record in revenue growth.
- Other info: Exciting opportunity to influence company direction and collaborate with the executive team.
The predicted salary is between 72000 - 108000 £ per year.
Chief Commercial Officer
Location: Flexible (Regular travel to Birmingham and Sheffield)
Package: Competitive salary commensurate with the role, plus equity
About Harper James
Harper James is a full-service commercial law firm built to serve the UK’s most ambitious SMEs. Since launching in 2014, we’ve grown to a140+ strong teamand have supportedover 6,500 clientsnationwide.
Ourunique subscription-based modelredefines how businesses access legal advice – flexible, transparent, and powered by our proprietary technology platform, Core.
With the backing ofLloyds Development Capital (LDC), we’re entering an exciting new phase of rapid growth:
- Scaling nationally and investing heavily in innovation
- Continuing to challenge what a modern law firm can be
- Working as a no-ego team driven by performance, collaboration and progress.
Role Overview
We’re seeking a dynamic and strategic Chief Commercial Officer (CCO) to join our board and lead the next stage of our commercial growth. This is a pivotal leadership role in a high-growth, PE-backed business where sales, account management and marketing sit at the heart of our strategy.
As CCO, you will:
- Unite and lead sales, account management and marketing into a single, powerful commercial strategy
- Drive ambitious revenue and EBITDA growth
- Play a key role in shaping the firm’s future — with equity on offer for the right candidate.
Key Responsibilities
Commercial Strategy & Leadership
- Develop and execute an integrated commercial strategy across sales, account management and marketing
- Align plans with company growth objectives and continuously refine them to maximise revenue and profitability
- Drive innovation through creative and data-led approaches
Performance Management
- Define and own KPIs for all commercial functions
- Implement scalable processes and automation to systemise delivery
- Use data to analyse pipeline performance, campaign ROI, conversion rates and customer feedback
Continuous Improvement & Growth Initiatives
- Monitor market trends and emerging opportunities
- Experiment with new channels, approaches and structures
- Challenge and evolve commercial processes to ensure they’re fit for the future
Strategic Planning & Recurring Revenue
- Build multi-year revenue and market expansion plans
- Strengthen and grow our subscription and recurring revenue models
- Influence product and service development to achieve long-term goals
Executive Collaboration
- Act as a key member of the Board and executive team
- Partner with the CEO and C-suite colleagues on overall company direction
- Provide commercial insight and report on performance at board level
Qualifications & Experience
Proven Commercial Leader
- 10+ years in senior commercial roles (e.g. CCO, CRO, Sales or Marketing Director)
- Strong track record of driving revenue growth and profitability in scaling businesses
Sales & Account Management Expertise
- Deep understanding of outbound and inbound sales engines
- Experience of leading on the development of pro-active account management strategies that build revenue and reduce churn
- Experience building and scaling sales teams, implementing dashboards, and driving performance cultures
Marketing & Brand Strategy Acumen
- Ability to set and oversee a marketing vision that balances brand building with performance and growth objectives at scale
- Experience providing strategic oversight of paid digital channels, SEO, and AI/LLM optimisation to drive high-quality lead generation
Data-Driven & KPI-Focused
- Target-driven approach, using metrics and insights to shape strategy
- Skilled in defining, tracking and acting on commercial KPIs
Leadership & Communication
- Inspiring and clear communicator with the ability to influence at all levels
- Confident presenting to boards, investors and clients
Board-Level Experience
- Experience operating at board or executive level
- Strong understanding of governance, strategy and investor relations
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Chief Commercial Officer employer: Harperjames
Contact Detail:
Harperjames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Commercial Officer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your achievements and how they relate to the role of Chief Commercial Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Chief Commercial Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Chief Commercial Officer role. Highlight your experience in driving revenue growth and leading commercial strategies, as these are key aspects of the job.
Showcase Your Leadership Skills: We want to see how you've inspired teams and driven performance in previous roles. Share specific examples of how you've united sales, account management, and marketing to achieve ambitious goals.
Be Data-Driven: Since this role is all about using data to inform decisions, include metrics and KPIs from your past experiences. Show us how you've used data to analyse performance and drive improvements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harper James.
How to prepare for a job interview at Harperjames
✨Know Your Numbers
As a Chief Commercial Officer, you'll need to demonstrate your understanding of key performance indicators (KPIs) and how they drive business success. Brush up on relevant metrics related to revenue growth, customer acquisition costs, and conversion rates. Be ready to discuss how you've used data to inform your strategies in previous roles.
✨Showcase Your Strategic Vision
Prepare to articulate your vision for commercial strategy. Think about how you would align sales, account management, and marketing at Harper James. Bring examples of how you've successfully integrated these functions in the past and be ready to discuss innovative approaches you've implemented to drive growth.
✨Demonstrate Leadership Skills
This role requires strong leadership capabilities. Be prepared to share specific examples of how you've led teams, fostered collaboration, and driven performance cultures. Highlight your experience in building and scaling teams, and how you've motivated them to achieve ambitious targets.
✨Understand the Market Landscape
Research Harper James and its unique subscription-based model. Familiarise yourself with the legal industry trends and challenges SMEs face. Be ready to discuss how you would monitor market trends and leverage emerging opportunities to enhance the firm's growth and innovation.
