Business Operations Admin – Level 3 Apprenticeship Office-based, Birmingham

Birmingham Apprenticeship No home office possible

We’re a fast-growing, full-service commercial law firm with a subscription model supporting ambitious SMEs. With over 150 people and continued growth, our Business Operations team plays a crucial role in keeping the firm running smoothly day to day.

We’re now looking for anOperations & Business Administration Apprenticeto join our Birmingham office on a 15-month apprenticeship. This role ishands-on, varied, fast-paced, and people-focused — ideal for someone who enjoys being busy, getting stuck in, and supporting others.

About the role

This is apractical operations and administration role, not a desk-only position.

You’ll support the smooth running of our office and wider firm by providing day-to-day operational, administrative, and front-of-house support. The role involves juggling multiple tasks, responding to changing priorities, and being flexible tosupport office needs.

You’ll work closely with the Operations team and legal teams, helping keep the office organised, compliant, welcoming, and running efficiently.

Your core responsibilities

This role includes awide variety of operational and administrative tasks, including:

Office Operations & Admin

Supporting solicitors and business teams with day-to-day administrative tasks
Formatting legal documents and preparing materials accurately and to deadlines
Maintaining records, filing systems and document archives
Supporting weekly office and operational audits
Assisting with health & safety checks and compliance tasks

Front-of-House & Facilities Support

Greeting visitors, clients and suppliers in a professional and friendly manner
Booking and setting up meeting rooms, including AV, refreshments and materials
Handling incoming and outgoing post, couriers and deliveries – this is a crucial part of the role and our firm. You will be handling large volumes of sensitive legal documentation
Managing office supplies, including going out into town to collect supplies or drop off items at delivery points when needed

Events, People & Team Support

Supporting firm-wide and team events whether it be viewing venues, making bookings or pitching in with ideas
Responding to internal requests and queries
Answering phones and dealing with supplier or client enquiries
Being a visible, helpful presence in the office
This is abusy role with changing priorities, so you’ll need to stay calm under pressure, manage your time well, and be comfortable switching between tasks.

What we\’re looking for

Be eager to learn with a positive attitude
Communicate well, both verbally and in writing
Someone who enjoys a varied working day
Be fluent in English and comfortable using IT and MS Office packages
Be organised and have good attention to detail
Work well in a team and would enjoy a collaborative office environment

Entry Requirements

Have at least five GCSEs at grades 9 to 4 (A* to C), including English and maths
Have an interest in business operations or office administration (experience is a bonus but not essential)
Must have the right to work in the UK

What we offer

Enrolment on the Business Administrator Level 3 Apprenticeship with full support from our training partner Babington
Practical experience in legal admin, business operations and professional standards
A friendly, inclusive team based in central Birmingham
Real-world skills and exposure to a professional, client-focused environment, setting you up for your future career
We focus on your attitude and potential, not just your qualifications – this opportunity is designed to support people starting out in their careers
33 days holiday, including public holidays.
Discounted gym memberships, access to retailer discounts, team socials and more!