At a Glance
- Tasks: Deliver an exceptional customer experience in the home buying process and achieve sales targets.
- Company: Join HarperCrewe, a leading name in the property market with a focus on customer satisfaction.
- Benefits: Full-time role with competitive pay and opportunities for career growth.
- Other info: Flexible working hours including weekends, with a vibrant team culture.
- Why this job: Be the key contact for customers and make their home buying journey smooth and enjoyable.
- Qualifications: Must have a driving licence and a passion for sales and customer service.
The predicted salary is between 25000 - 30000 € per year.
Full time: 40 hrs per week on a 7 day rota.
Job Summary
To take ownership of delivering a first‑class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company‑recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewe's customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised.
- Deliver aftercare support at designated intervals post‑completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out in HarperCrewe's customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Full driving licence and ownership of a car.
By submitting your CV, you consent to HarperCrewe processing your personal data for the purpose of evaluating your application for the role you have applied for. We may also contact you regarding future job opportunities that match your skills and experience. Your data will be securely stored and retained for a maximum of 6 months from the date of submission, after which it will be securely deleted unless you explicitly consent to us retaining it for longer. You have the right to withdraw your consent at any time by contacting us at careers@harpercrewe.com. For more details, please refer to our Privacy Policy.
Harpercrewe Ltd. Gallagher House Gallagher Way Warwick CV34 6AF
Trainee Sales Negotiator (full time) employer: HarperCrewe Ltd
HarperCrewe is an exceptional employer that prioritises a first-class customer experience while fostering a supportive and dynamic work environment. With a strong focus on employee growth, we offer comprehensive training and development opportunities for our Trainee Sales Negotiators, ensuring you can thrive in your role. Located in the vibrant town of Warwick, our team enjoys a collaborative culture, competitive benefits, and the chance to make a meaningful impact in the property market.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales Negotiator (full time)
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Trainee Sales Negotiator role. Focus on your customer service skills and any relevant experience you have in sales or property.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Trainee Sales Negotiator (full time)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Trainee Sales Negotiator and how you can contribute to delivering that first-class customer experience.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that align with the responsibilities listed, like customer service or sales experience. We love seeing how you fit into our vision!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at HarperCrewe Ltd
✨Know the Company Inside Out
Before your interview, make sure you research HarperCrewe thoroughly. Understand their values, mission, and the specifics of their customer journey. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Trainee Sales Negotiator, delivering a first-class customer experience is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your commitment to customer satisfaction and your ability to handle inquiries professionally.
✨Prepare for Role-Specific Scenarios
Think about the various scenarios you might face in this role, such as handling objections or guiding a customer through the home purchase process. Practise your responses to these situations so you can showcase your problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team culture, sales targets, or how success is measured in the role. It shows that you're engaged and serious about contributing to HarperCrewe's success.
