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- Tasks: Deliver an exceptional customer experience in the home buying process and achieve sales targets.
- Company: Join HarperCrewe, a leading name in the housing industry with a focus on customer satisfaction.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Regular weekend work and a driving license are essential for this dynamic role.
- Why this job: Be the key player in helping people find their dream homes while developing your sales skills.
- Qualifications: Sales experience in housing and outstanding customer service skills required.
The predicted salary is between 12000 - 18000 £ per year.
Part time: 3.5 days a week and 1 weekend per month.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewe's customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised.
- Deliver aftercare support at designated intervals post‑completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out in HarperCrewe's customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self‑management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Sales Negotiator Stoke Orchard (part time) employer: HarperCrewe Ltd
Contact Detail:
HarperCrewe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Negotiator Stoke Orchard (part time)
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your sales experience and exceptional customer service skills. Think about specific examples where you've gone above and beyond for customers, as this will resonate well with the role.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're proactive and serious about landing the job.
✨Tip Number 4
Don’t forget to follow up! After any interviews or meetings, send a quick thank-you note. It’s a simple way to stand out and reinforce your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Negotiator Stoke Orchard (part time)
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales shine through! We want to see how much you love helping customers find their dream homes. Share any relevant experiences that highlight your sales skills and customer service excellence.
Tailor Your Application: Make sure to customise your application for the Sales Negotiator role. We’re looking for specific skills and experiences that match the job description, so don’t be shy about showcasing your background in the housing industry and any successful sales achievements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key qualifications and experiences that align with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at HarperCrewe!
How to prepare for a job interview at HarperCrewe Ltd
✨Know Your Stuff
Make sure you understand the housing industry and the specific role of a Sales Negotiator. Familiarise yourself with HarperCrewe's values, customer journey, and any recent projects they've completed. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you took ownership of situations and ensured customer satisfaction, as this is key to the role.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle customer inquiries or objections. This will demonstrate your sales skills and ability to engage with potential buyers effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s sales targets, marketing strategies, and customer engagement practices. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.