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- Tasks: Deliver exceptional customer experiences while managing the home purchase process.
- Company: Join HarperCrewe, a leading name in the housing industry focused on customer satisfaction.
- Benefits: Enjoy part-time hours with flexible scheduling and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values innovation and customer care in a rewarding environment.
- Qualifications: Sales experience in housing, strong customer service skills, and a valid driving licence required.
- Other info: Regular weekend work is expected; perfect for students seeking part-time roles.
Part time: 3.5 days a week and 1 weekend per month.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewes customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised. Deliver aftercare support at designated intervals post-completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out HaperCrewe customer Journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Internal Applicants:
Please inform your line manager if you wish to apply for this role.
By submitting your CV, you consent to HarperCrewe processing your personal data for the purpose ofevaluating your application for the role you have applied for. We may also contact you regarding futurejob opportunities that match your skills and experience.
Your data will be securely stored and retained for a maximum of 6 months from the date of submission,after which it will be securely deleted unless you explicitly consent to us retaining it for longer. Youhavethe right to withdraw your consent at any time by contacting us at careers@harpercrewe.com. For moredetails, please refer to our Privacy Policy.
Harpercrewe Ltd.
Gallagher House
Gallagher Way
Warwick
CV34 6AF
#J-18808-Ljbffr
Sales Negotiator Pershore (part time) employer: HarperCrewe Ltd
Contact Detail:
HarperCrewe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Negotiator Pershore (part time)
✨Tip Number 1
Familiarise yourself with the local housing market in Pershore. Understanding current trends, property values, and customer preferences will help you engage effectively with potential buyers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the housing industry, such as mortgage brokers and solicitors. Building these relationships can provide valuable insights and may even lead to referrals, showcasing your proactive approach to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've delivered exceptional customer service in previous roles. Highlighting your ability to manage customer expectations and resolve issues will demonstrate your suitability for this position.
✨Tip Number 4
Be ready to showcase your sales achievements and how you've met or exceeded targets in the past. Quantifying your success with numbers can make a strong impression and align with the company's focus on achieving sales objectives.
We think you need these skills to ace Sales Negotiator Pershore (part time)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Sales Negotiator position. Tailor your application to highlight relevant experience in sales and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales experience, particularly in the housing industry. Highlight any achievements that demonstrate your ability to meet or exceed sales targets.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your customer service skills and ability to manage the home purchase process effectively.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at HarperCrewe Ltd
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience, especially in the housing industry. Be prepared to discuss specific examples of how you've met or exceeded sales targets in the past.
✨Demonstrate Exceptional Customer Service Skills
Since delivering a first-class customer experience is key, be ready to share instances where you went above and beyond for customers. This will show that you understand the importance of customer satisfaction in the sales process.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios related to customer interactions or sales negotiations and how you successfully navigated them.
✨Familiarise Yourself with Company Policies
Research HarperCrewe's policies and procedures, especially regarding the customer journey and health and safety regulations. Being knowledgeable about these will demonstrate your commitment to adhering to company standards.
