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- Tasks: Deliver an exceptional customer experience in the home buying process and achieve sales targets.
- Company: Join HarperCrewe, a leading name in the housing industry with a focus on customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be the key player in helping customers find their dream homes while developing your sales skills.
- Qualifications: Sales experience in housing and outstanding customer service skills required.
- Other info: Weekend and bank holiday work is part of the role; great for those who thrive in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewes customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised. Deliver aftercare support at designated intervals post-completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out HaperCrewe customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Internal Applicants
Please inform your line manager if you wish to apply for this role.
By submitting your CV, you consent to HarperCrewe processing your personal data for the purpose ofevaluating your application for the role you have applied for. We may also contact you regarding futurejob opportunities that match your skills and experience.
Your data will be securely stored and retained for a maximum of 6 months from the date of submission,after which it will be securely deleted unless you explicitly consent to us retaining it for longer. Youhavethe right to withdraw your consent at any time by contacting us at careers@harpercrewe.com. For moredetails, please refer to our Privacy Policy.
Harpercrewe Ltd.
Gallagher House
Gallagher Way
Warwick
CV34 6AF
#J-18808-Ljbffr
Sales Negotiator Harlington (full time) employer: HarperCrewe Ltd
Contact Detail:
HarperCrewe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Negotiator Harlington (full time)
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your sales experience aligns with their needs. Role-play with a friend or in front of the mirror to boost your confidence before any interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Sales Negotiator Harlington (full time)
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for delivering top-notch customer experiences shine through. We want to see how you can take ownership of the customer journey and make it memorable!
Highlight Relevant Experience: Make sure to showcase any sales experience you have in the housing industry. We’re looking for candidates who can demonstrate their sales excellence and how they’ve successfully met targets in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to know about your skills and achievements!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HarperCrewe Ltd
✨Know Your Stuff
Before the interview, make sure you understand HarperCrewe's values and the home buying process. Familiarise yourself with their customer journey and think about how your sales experience can enhance that. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a client. This is crucial for a Sales Negotiator, as you'll be the primary point of contact for purchasers.
✨Be Ready to Discuss Sales Strategies
Come equipped with ideas on how to engage prospective purchasers and maintain a robust sales pipeline. Discuss any marketing activities you've been involved in and how they contributed to achieving sales targets. This will demonstrate your proactive approach and strategic thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face in the current market, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
