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- Tasks: Deliver exceptional customer experiences and manage the home purchase process from start to finish.
- Company: Join HarperCrewe, a leading name in the housing industry with a focus on customer satisfaction.
- Benefits: Full-time role with competitive pay and opportunities for career growth.
- Why this job: Be the key player in helping people find their dream homes while achieving sales targets.
- Qualifications: Sales experience in housing and outstanding customer service skills required.
- Other info: Flexible working hours including weekends, with a supportive team environment.
The predicted salary is between 28800 - 43200 £ per year.
Location: Gloucestershire, Worcestershire, Northamptonshire and Bedfordshire
Company: HarperCrewe
Full time: 40 hrs per week on a 7 day rota.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewe's customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised.
- Deliver aftercare support at designated intervals post-completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out in HarperCrewe's customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Internal Applicants: Please inform your line manager if you wish to apply for this role.
By submitting your CV, you consent to HarperCrewe processing your personal data for the purpose of evaluating your application for the role you have applied for. We may also contact you regarding future job opportunities that match your skills and experience. Your data will be securely stored and retained for a maximum of 6 months from the date of submission, after which it will be securely deleted unless you explicitly consent to us retaining it for longer. You have the right to withdraw your consent at any time by contacting us at careers@harpercrewe.com. For more details, please refer to our Privacy Policy.
Harpercrewe Ltd.
Gallagher House
Gallagher Way
Warwick
CV34 6AF
Sales Negotiator (full time) employer: HarperCrewe Ltd
Contact Detail:
HarperCrewe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Negotiator (full time)
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend or use our StudySmarter resources to boost your confidence and refine your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Sales Negotiator position!
We think you need these skills to ace Sales Negotiator (full time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Negotiator role. Highlight your sales experience in the housing industry and any exceptional customer service skills you've got. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering a first-class customer experience and how you plan to exceed sales targets. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've met or exceeded sales objectives in the past. We’re all about results, so let’s see what you’ve accomplished!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll be one step closer to joining our fantastic team at HarperCrewe. Don’t miss out on this opportunity!
How to prepare for a job interview at HarperCrewe Ltd
✨Know Your Stuff
Before the interview, make sure you research HarperCrewe thoroughly. Understand their values, recent projects, and what sets them apart in the housing industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past sales experiences that highlight your ability to meet targets and provide exceptional customer service. Be ready to discuss how you've handled objections or difficult situations with clients, as this is crucial for a Sales Negotiator role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This will help you respond more accurately and demonstrate your communication skills. Remember, it's not just about talking; showing that you can listen and engage is equally important.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, sales strategies, or upcoming projects at HarperCrewe. This shows that you're not only interested in the role but also in how you can contribute to the company's success.
