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- Tasks: Deliver exceptional customer experiences and manage the home purchase process.
- Company: Join HarperCrewe, a leading name in the housing industry.
- Benefits: Flexible part-time hours with competitive pay and a supportive team.
- Other info: Opportunity for growth in a dynamic and rewarding environment.
- Why this job: Make a real difference in people's lives by helping them find their dream homes.
- Qualifications: Sales experience and outstanding customer service skills required.
The predicted salary is between 12000 - 18000 £ per year.
Part time: 3.5 days a week and 1 weekend per month.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewe's customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised.
- Deliver aftercare support at designated intervals post-completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out in HarperCrewe's customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Sales Negotiator Pershore (part time) employer: HarperCrewe Ltd
Contact Detail:
HarperCrewe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Negotiator Pershore (part time)
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend or use our StudySmarter tools to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Negotiator Pershore (part time)
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your sales experience in the housing industry. We want to see how you've excelled in previous roles and how you can bring that expertise to HarperCrewe.
Customer Service is Key: Since delivering a first-class customer experience is crucial, share examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service!
Tailor Your CV and Cover Letter: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at HarperCrewe Ltd
✨Know Your Stuff
Before the interview, make sure you understand HarperCrewe's customer journey and sales process. Familiarise yourself with their properties and any recent developments in the housing market. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on delivering a first-class customer experience, be ready to share specific examples of how you've excelled in customer service in the past. Highlight situations where you went above and beyond to meet a customer's needs.
✨Demonstrate Proactivity
The job requires engaging prospective purchasers and following up on leads. Prepare to discuss how you've successfully identified and pursued sales opportunities in previous roles. Use metrics or outcomes to illustrate your success.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, sales targets, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.