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- Tasks: Deliver exceptional customer experiences and manage the home purchase process.
- Company: Join HarperCrewe, a leading name in the housing industry.
- Benefits: Flexible part-time hours with competitive pay and growth opportunities.
- Why this job: Be the key contact for customers and help them find their dream homes.
- Qualifications: Sales experience and outstanding customer service skills required.
- Other info: Work weekends and bank holidays in a dynamic team environment.
The predicted salary is between 13 - 16 £ per hour.
Part time: 3.5 days a week and 1 weekend per month.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewe's customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised.
- Deliver aftercare support at designated intervals post-completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out in HarperCrewe's customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Sales Negotiator Pershore (part time) in London employer: HarperCrewe Ltd
Contact Detail:
HarperCrewe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Negotiator Pershore (part time) in London
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your sales experience aligns with the role. Think about specific examples where you've exceeded targets or delivered exceptional customer service – these stories will make you stand out.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share what qualities HarperCrewe values most in their Sales Negotiators, giving you an edge.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Sales Negotiator Pershore (part time) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Negotiator role. Highlight your sales experience in the housing industry and any exceptional customer service skills you have. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering a first-class customer experience and how you can help us achieve our sales targets. Keep it engaging and personal – we love a good story!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience that aligns with the responsibilities listed in the job description. Whether it's conducting home demonstrations or managing customer relationships, we want to know how you've excelled in similar situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at HarperCrewe Ltd
✨Know Your Stuff
Before the interview, make sure you understand HarperCrewe's customer journey and sales process. Familiarise yourself with their properties and the local market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare examples from your past sales experience that highlight your ability to meet targets and provide exceptional customer service. Be ready to discuss how you've handled objections or difficult situations, as this will demonstrate your problem-solving skills.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and HarperCrewe.
✨Dress the Part
Even though it's a part-time role, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the entire interview.
