At a Glance
- Tasks: Deliver an exceptional customer experience in the home buying process and achieve sales targets.
- Company: Join HarperCrewe, a leading name in the housing industry with a focus on customer satisfaction.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Weekend and bank holiday work is essential; driving license and car ownership needed.
- Why this job: Be the key player in helping people find their dream homes while developing your sales skills.
- Qualifications: Sales experience in housing and outstanding customer service skills required.
The predicted salary is between 12 - 15 € per hour.
Job Summary
To take ownership of delivering a first-class customer experience to all stakeholders involved in the purchase of a new home from HarperCrewe, while ensuring sales targets are achieved or exceeded and business profitability is maximised.
Primary Responsibilities
- Take full ownership of the development, including all aspects of presentation and the complete home purchase process.
- Serve as the primary point of contact for purchasers and all internal and external stakeholders from initial enquiry through to legal completion.
- Promote and facilitate the use of company-recommended mortgage brokers and solicitors to support an efficient and streamlined purchasing journey, helping customers meet key deadlines.
- Ensure all administrative duties and reporting obligations are completed in line with company policies and within agreed timeframes.
- Oversee and contribute to proactive marketing activities, including market research, price benchmarking, advertising, incentives, PR initiatives, and promotional events, to ensure a robust sales pipeline that supports the achievement of agreed sales targets.
- Proactively identify and engage prospective purchasers, schedule appointments, and diligently follow up on leads to meet sales objectives and uphold required levels of customer satisfaction in line with HarperCrewe's customer journey.
- Conduct home demonstrations and inspections, introducing customers to their new property and ensuring they are fully familiarised.
- Deliver aftercare support at designated intervals post-completion to maintain a positive customer experience.
- Ensure the health and safety of customers, colleagues, and all site visitors in line with current legislation and company policies.
- Adhere strictly to company procedures, performance standards, and the guidelines set out in HarperCrewe's customer journey.
The role requires regular weekend and bank holiday working.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry
- High levels of self-management
- Exceptional customer service skills & sales excellence
- Full driving license and ownership of a car
Sales Negotiator Creswell (part time) employer: HarperCrewe Ltd
HarperCrewe is an exceptional employer that prioritises a first-class customer experience while fostering a supportive and dynamic work culture. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their roles. Located in the vibrant community of Creswell, our part-time Sales Negotiator position not only provides competitive benefits but also allows for a flexible work-life balance, making it an ideal choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Negotiator Creswell (part time)
✨Tip Number 1
Get to know the company inside out! Research HarperCrewe's values, recent projects, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your sales experience aligns with the role of a Sales Negotiator. Highlight specific examples where you've delivered exceptional customer service or exceeded sales targets.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what HarperCrewe values most in their team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HarperCrewe family.
We think you need these skills to ace Sales Negotiator Creswell (part time)
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering a top-notch customer experience. Share examples of how you've gone above and beyond for customers in the past – we love to hear about that!
Tailor Your Application:Make sure to customise your application to highlight your sales experience in the housing industry. We want to know how your skills align with our needs, so don’t be shy about showcasing relevant achievements.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HarperCrewe Ltd
✨Know Your Stuff
Make sure you understand the housing market and the specific role of a Sales Negotiator. Research HarperCrewe, their values, and recent projects. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled difficult situations or exceeded customer expectations, as this role is all about providing a first-class experience.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach meeting sales targets and engaging prospective purchasers. Be prepared to discuss your strategies for following up on leads and promoting services like mortgage brokers and solicitors to streamline the purchasing process.
✨Demonstrate Your Self-Management Abilities
Since this role requires high levels of self-management, be ready to talk about how you organise your time and prioritise tasks. Share specific examples of how you've successfully managed multiple responsibilities in previous roles.
