At a Glance
- Tasks: Support financial performance by managing customer accounts and resolving payment queries.
- Company: Join HarperCollins Publishers, a global leader in the publishing industry.
- Benefits: Fixed-term contract with competitive pay and a dynamic work environment.
- Other info: Fast-paced, collaborative team with opportunities for growth.
- Why this job: Make a real impact on customer relationships and the success of our supply chain.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in Excel.
The predicted salary is between 31500 - 38500 £ per year.
Please note: this vacancy will close once 200 applications have been received. We encourage you to apply as soon as possible.
As a Credit Advisor within the Credit Management team in HarperCollins Publishers' Supply Chain Division, you will play a vital role in supporting a strong financial performance across our customer accounts. Working in a fast-paced, collaborative environment, you will partner with customers and internal teams to assess credit risk, manage accounts, resolve payment queries, and help maintain positive commercial relationships that support our publishing operations. This is an exciting opportunity to join a global publisher where your work has a direct impact on the success of our supply chain and customer experience. We are looking forward to welcoming someone who is customer-focused, analytical, and proactive in their work approach. We are hiring for 3 x Credit Advisors.
If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to recruitment@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.
Key Responsibilities- Dispute management
- Cash Allocation
- Returns Processing
- Client reporting
- Payment Reconciliations
- Cash Forecasting
- Account Amendments
- Daily Sox Controls
- Audit support
- Chasing Debt
- Management of Stopped Orders
- New Account set up
- Credit Card Reconciliations
- Updating Customer Portals
- Root Cause Analysis
- Excellent Organisational skills
- High level of accuracy and attention to detail
- A collaborative mindset with the ability to work effectively with key stakeholders
- A customer focused approach with excellent communication skills
- Good working knowledge of Microsoft Office, particularly Excel, with experience of ERP or finance systems.
- A collaborative team player who can also work independently and take ownership of their workload
- Strong negotiation skills to secure timely payments whilst maintaining customer relationships
- Ability to adapt to market conditions, and sound understanding of market conditions
- Resilience and professionalism whilst handling difficult conversations
- Proficiency in Microsoft Excel and experience using ERP or finance systems
Credit Advisor in Glasgow employer: HarperCollins UK
HarperCollins UK is an exceptional employer, offering a dynamic work environment in the heart of London where creativity and innovation thrive. With a strong focus on employee growth, you will have the opportunity to lead a talented Editorial team and collaborate across departments, ensuring your contributions directly impact the success of market-leading titles. The company fosters a culture of collaboration and support, making it an ideal place for those seeking meaningful and rewarding careers in publishing.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Advisor in Glasgow
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like HarperCollins UK.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like HarperCollins UK might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at HarperCollins UK will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at HarperCollins UK. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give HarperCollins UK confidence in your short-term commitment to the role.
How to prepare for a job interview at HarperCollins UK
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with HarperCollins UK.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure HarperCollins UK that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
