Royalty Team Member (German Speaker) in Glasgow

We are looking for a Royalties Team Member to join our Finance Team in our Glasgow office. You will play an integral part in ensuring the accurate management and distribution of royalties to our esteemed authors and affiliates. This position is perfect for individuals who possess a keen eye for detail and a passion for publishing. Fluency in German is essential for this role. If you are looking for a role that combines creativity, commitment, and collaboration in a fast‑paced environment, we would love to hear from you.

Key Tasks and Accountabilities

• Check Contract Terms: Interpret contractual information and compare against the royalty system.
• Accounts Payable: Payment of advances and earnings, post adjustments to author accounts, pay out ‘on hold’ royalty payments, maintain author records including estates and changes to payment information.
• Analyse/Research Rejected Sales: Investigate reasons for sales rejections by checking contractual terms and querying various systems, fix rejections and confirm recalculations, link titles to contracts.
• Royalty Statement Review: Work with our affiliates in reviewing royalty statements to ensure accuracy, amend statements as required, produce various royalty reports required for the calculation of royalties.
• Business Queries: Respond to various queries from our affiliates and authors surrounding royalty statements/reports and payments.
• Daily/Monthly Controls: Aid the royalty accountants in reconciling accounts on a weekly/monthly basis.
• Testing: Participate in testing of the royalty system for various patches and system updates.

Other Responsibilities

• Carry out ad hoc exercises as required.

Skills Required

• Fluent in German.
• Computer literate and confident with very strong Excel skills.
• Ability to multitask and manage multiple and varying projects and tasks.
• Excellent problem solving and organisational skills with strong attention to detail.
• Able to provide exceptional service to our authors, clearly explain complex information in an understandable way.
• Ability to listen and accurately record information.
• Knowledge of the workings of a Royalty application would be an advantage.

Experience Required

• Recent customer service experience, preferably in finance or accounts payable.
• Broad/General experience within Finance function.

Person Specification

• Polite, professional, enthusiastic, and calm.
• Co‑operative/helpful and able to establish good working relationships within the Royalty function, with other HarperCollins departments, and with authors/agents.
• Able to deal with pressures of workload.

Benefits

• Hybrid working model (3 days in the office).
• 27 days holiday plus bank holidays.
• Private healthcare cover and life assurance.
• Summer Hours.
• Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal.
• Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work.
• Unlimited training on our Learning and Development portal.
• Virtual GP and eyecare vouchers.
• Gym membership discount.
• Charitable donation matching and 2 volunteering days.
• We’re a certified Carbon Neutral company.
• Free e‑books and audiobooks, newspaper subscriptions and discounts on books.
• Subsidised canteen and retail discounts.
• Onsite prayer room.

At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks. If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to stephanie.jemmett@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days. Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.