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- Tasks: Support the Credit Management team with administration and project work.
- Company: Join HarperCollins, a leading global publisher with over 200 years of history.
- Benefits: Enjoy hybrid working, 27 days holiday, private healthcare, and unlimited training.
- Why this job: Be part of a dynamic team in a company that values authenticity and integrity.
- Qualifications: Good communication, time management, and Excel skills required.
- Other info: Access to employee networks, wellbeing resources, and discounts on books.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity working within the Supply Chain Credit Management team of a global company on a full-time, 2 year contract, reporting to a Credit Management Team Manager. Training will be provided as you learn and develop into the role.
The Company: HarperCollins is one of the UK’s largest multi-platform publishers with over 200 years of history. We publish a wide range of books across multiple genres and from some of the world’s foremost authors, from Nobel prize-winners to worldwide bestsellers. The distribution operation in Glasgow despatches around 110 million books globally each year and provides full order-to-cash services for a variety of third-party clients.
Job Purpose: To support the Credit Management team with all aspects of administration and project work.
Key Responsibilities/Accountabilities:
- Manages all aspects of processing within credit management
- Manages all aspects of cash management
- Responsible for accurate dispute/cash management query resolution
- Ensures all KPIs are met
- Identification of potential queries and issues
- ADHOC duties
Qualities And Skills Required:
- Ability to meet deadlines as directed by Team Manager
- Good communication and interpersonal skills
- Good excel skills
- Good time management
At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.
Benefits:
- Hybrid working model (3 days in the office)
- 27 days holiday plus bank holidays
- Private healthcare cover and life assurance
- Summer Hours
- Free access to employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
- Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work
- Unlimited training on our Learning and Development portal
- Virtual GP and eyecare vouchers
- Gym membership discount
- Charitable donation matching and 2 volunteering days
- We're a certified Carbon Neutral company
- Free e-books and audiobooks, newspaper subscriptions and discounts on books
- Subsidised canteen and retail discounts
- Onsite prayer room
If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to suzanne.dott@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days. Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.
Credit & Cash Operations Coordinator — Hybrid in Glasgow employer: HarperCollins Publishers
Contact Detail:
HarperCollins Publishers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit & Cash Operations Coordinator — Hybrid in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at HarperCollins. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. HarperCollins values authenticity and integrity, so think about how your experiences align with these traits and be ready to share!
✨Tip Number 3
Practice your Excel skills! Since this role requires good Excel knowledge, brush up on your abilities. You could even create a mini-project to showcase your skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity at HarperCollins.
We think you need these skills to ace Credit & Cash Operations Coordinator — Hybrid in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit & Cash Operations Coordinator role. Highlight relevant experience and skills that match the job description, like your communication skills and Excel proficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity at HarperCollins and how your background makes you a great fit for the team.
Be Authentic: Remember, we value authenticity! When answering assessment questions, share your genuine thoughts and experiences. This helps us see how you align with our values and the role.
Apply Through Our Website: Don’t forget to submit your application through our website! We won’t accept email applications, so make sure you follow the process to ensure your application gets seen.
How to prepare for a job interview at HarperCollins Publishers
✨Know Your Numbers
Since the role involves credit and cash management, brush up on your financial terminology and key performance indicators (KPIs). Be ready to discuss how you’ve managed similar tasks in the past, and don’t shy away from sharing specific examples that highlight your skills.
✨Excel Skills Are Key
Good Excel skills are a must for this position. Before the interview, practice using functions and formulas that are relevant to data analysis and reporting. You might even want to prepare a mini-case study or example of how you've used Excel to solve a problem in previous roles.
✨Communication is Crucial
The job requires good communication and interpersonal skills. Think about times when you’ve had to resolve disputes or manage queries effectively. Prepare to share these experiences during the interview, focusing on how you communicated clearly and maintained professionalism.
✨Show Your Time Management Skills
With deadlines being a key part of the role, be prepared to discuss how you prioritise tasks and manage your time. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to meet deadlines while maintaining accuracy.