At a Glance
- Tasks: Keep our stockroom organised and efficient while ensuring smooth operations.
- Company: Join Harper, the future of fashion shopping with a personal touch.
- Benefits: Enjoy a competitive salary, 32 days holiday, and a £600 wellbeing allowance.
- Other info: Flexible work environment with regular team socials and growth opportunities.
- Why this job: Be part of a dynamic team delivering exceptional service in luxury fashion.
- Qualifications: 2 years experience in stockroom or warehouse, strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
About Harper
The Harper mission is to keep personal service at the heart of the fashion shopping experience both online and in store. Cited as ‘the future of shopping’, Harper partners with the best luxury and premium fashion brands to deliver the ultimate final-mile experience to their clients. Harper provides the convenience of an on-demand delivery and return service with the best in store experience, a service that clients love, in the comfort of their home, office or hotel.
The Role
Harper provides an effortless and personal premium at-home shopping experience, acting as brand ambassadors for our partners. We deliver a world class experience to customers, giving advice and recommendations to ensure they are happy with their purchase choices and extracting the maximum experience from their chosen brand. We are now looking for a Stockroom Assistant to become a valued member of our operations team. In this role, you will be central to keeping our behind the scenes operation running smoothly, maintaining a well-organised, efficient stockroom at our North West London hub and ensuring every item is handled with care and precision. We are looking for individuals who are methodical, quick learners, and bring a positive, can-do attitude to everything they do.
Key Responsibilities
- Manage the smooth receipt of incoming goods, prioritising accuracy and speed
- Prepare appointment orders to a flawless standard within required timeframes
- Improve cross-docking efficiency and accuracy across stockroom operations
- Process returns for our partner brands within agreed SLAs
- Monitor error logs and proactively implement improvements
- Develop and maintain processes that optimise stockroom space and equipment
- Actively improve stock allocation timeframes
- Carry out regular stock checks to maintain optimal inventory levels
- Drive efficiencies across all aspects of the stockroom to support seamless scalability
- Responsible for the cleanliness of the stockroom and Health & Safety measures
Requirements
- Exceptional communication skills and the ability to collaborate effectively within a team
- Minimum 2 years’ experience in a stockroom, warehouse, or similar environment
- A hands on, proactive approach to tasks and responsibilities
- Flexibility to adapt to evolving workflows and responsibilities
- A customer centric mindset with a “can do” attitude to deliver exceptional service
- Proficiency using tech based solutions with quick adaptability to new systems and processes
- Proficient in both written and spoken English
- Must be able to lift up to 20kg
- Experience working in eCommerce, strong knowledge of platforms and industry practices
- Fleet management experience is a plus
We are closed on Easter Sunday, Christmas Day, Boxing Day, and New Year’s Day. We work all other bank holidays and provide services on weekends.
Logistics
- Employment type: Full-time Permanent
- Location: Harper HQ, NW5
- Visa sponsorship: Not available
What We Offer
- Competitive salary
- 32 days holiday (take public holidays whenever you like) with a 3-day carryover policy
- £600 annual wellbeing allowance
- Regular team socials
Stockroom Assistant employer: Harper
Harper is an exceptional employer that prioritises personal service and a collaborative work culture, making it a fantastic place for a Stockroom Assistant to thrive. With a competitive salary, generous holiday allowance, and a strong focus on employee wellbeing through regular team socials and a wellbeing allowance, Harper fosters an environment where staff can grow and develop their skills while contributing to a premium shopping experience in the heart of North West London.
StudySmarter Expert Advice🤫
We think this is how you could land Stockroom Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Harper and their mission. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to stockroom operations and customer service. Think about your past experiences and how they align with what Harper is looking for. We want to hear your stories!
✨Tip Number 3
Show off your skills! If you have experience with tech-based solutions or inventory management, be ready to discuss it. Highlighting your proficiency can set you apart from other candidates and demonstrate your value to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Stockroom Assistant position.
We think you need these skills to ace Stockroom Assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about the opportunity to be part of our team and contribute to the amazing service we provide.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in stockroom or warehouse environments. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Stockroom Assistant position without any hiccups!
How to prepare for a job interview at Harper
✨Know the Company Inside Out
Before your interview, take some time to research Harper and its mission. Understand their approach to personal service and how they partner with luxury brands. This will help you demonstrate your enthusiasm for the role and show that you align with their values.
✨Showcase Your Stockroom Experience
Be ready to discuss your previous experience in stockrooms or warehouses. Highlight specific examples where you've improved efficiency or accuracy. This will prove that you have the hands-on, proactive approach they're looking for.
✨Demonstrate a Customer-Centric Mindset
Since Harper values exceptional service, think of examples where you've gone above and beyond for customers. Share stories that illustrate your 'can-do' attitude and how you’ve contributed to a positive shopping experience.
✨Prepare for Tech-Based Questions
As the role requires proficiency with tech solutions, be prepared to discuss any relevant software or systems you've used in the past. If you can, mention how quickly you adapted to new technologies, as this will show your flexibility and willingness to learn.
