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- Tasks: Deliver a personalised at-home shopping experience and inspire customers with fashion advice.
- Company: Harper, a cutting-edge fashion tech startup redefining shopping for the digital age.
- Benefits: Earn up to ÂŁ13.45 per hour, flexible hours, bonuses, and training opportunities.
- Other info: Evening and weekend availability is essential; enjoy working independently while building relationships.
- Why this job: Join a passionate team and make a real impact in the world of fashion retail.
- Qualifications: Experience in customer service, a confident personality, and a clean driving licence.
The predicted salary is between 12 - 14 ÂŁ per hour.
The Company Harper is a fashion technology startup that’s reimagining the shopping experience for the digital age. Touted as the “future of shopping” by Lisa Armstrong, Fashion Director for The Telegraph, Harper’s team of mobile Style Concierge deliver the in-store shopping experience to online customers. Designed to help retailers navigate a turbulent retail environment, Harper empowers retailers to engage the time‑poor, experience‑driven modern consumer. The effortless try‑before‑you‑buy shopping service improves customer satisfaction whilst maximising customer lifetime value and minimising the impact of returns.
To meet the increased demand of clients who enjoy our service, we’re growing our team of Style Concierge on flexible working contracts. We are looking for individuals who live for fashion, thrive on delivering customer happiness and enjoy the challenge of working independently as part of a field‑based team. Please note: This role requires regular evening and weekend availability, as many of our customer appointments take place outside of traditional working hours.
Our Style Concierge team provides an effortless and personal at‑home shopping experience to clients, acting as brand ambassadors for Harper’s partner brands. From delivery of the pieces they have selected to the advice and recommendations you make, you’ll deliver joy and confidence in our service to the customers you meet. Due to the nature of our customer demand, appointments frequently take place during evenings and weekends, so flexibility during these times is essential.
Key Responsibilities- You’ll inspire our customers in their purchasing decisions through open and honest feedback and recommendations.
- You’ll be a self‑starter who enjoys understanding client needs and helping them find the item that’s just right for their lifestyle, taste and budget.
- You’ll enjoy nurturing relationships with individuals, delivering exceptional experiences on luxury brands.
- You’ll take pride in your role, living and breathing the Harper values and acting as an ambassador for our brand partners.
- You’ll have previous experience in a customer‑facing role, ideally within retail or fashion.
- You’ll be a confident and warm personality, with the ability to put customers at ease.
- You’ll be a self‑starter who works on initiative and enjoys working independently.
- A high standard of personal appearance is your personal trademark.
- You are flexible and available to work evenings and weekends to meet customer demand.
- A clean, full UK driving licence.
- Minimum of 2 years No‑Claims Bonus.
- Access to a personal vehicle (car) for travelling to and from appointments is preferable.
- A confident and experienced driver in London.
- Clean criminal record (all successful applicants are DBS checked).
- Flexible working hours, based on your weekly availability and our customer demand.
- An hourly rate of up to ÂŁ13.45 per hour.
- A performance‑related quarterly bonus scheme.
- Reimbursement of your driving expenses.
- Training in skills, brand and product knowledge to ensure you are equipped to deliver the best customer experience.
- You will be part of a tight‑knit, passionate and friendly team.
Field Retail Sales Associate (Evening & Weekend Availability Required) employer: Harper
Contact Detail:
Harper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Retail Sales Associate (Evening & Weekend Availability Required)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Harper's values and the partner brands we work with. This way, when you meet potential clients, you can confidently share your insights and make genuine recommendations that resonate with their style.
✨Tip Number 2
Network like a pro! Attend fashion events or local meet-ups where you can connect with people in the industry. Building relationships can lead to referrals and opportunities that might not be advertised. Plus, it’s a great way to show off your passion for fashion!
✨Tip Number 3
Practice your pitch! Whether it's in front of a mirror or with friends, rehearse how you’d introduce yourself and what makes you a great fit for the Style Concierge role. A confident delivery can make all the difference when you're meeting potential clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to embrace the flexible working hours we offer.
We think you need these skills to ace Field Retail Sales Associate (Evening & Weekend Availability Required)
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or stories that highlight your enthusiasm for the industry and how it aligns with Harper's mission.
Be Personable and Approachable: Since this role is all about customer interaction, make sure your application reflects your warm personality. Use a friendly tone and include examples of how you've made customers feel at ease in previous roles.
Highlight Your Flexibility: Remember, this job requires evening and weekend availability. Make it clear in your application that you're flexible and ready to meet customer demands during those times. It shows you're committed and ready to jump in!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Harper
✨Know Your Fashion
Brush up on the latest fashion trends and Harper's partner brands. Being able to discuss current styles and how they fit into the shopping experience will show your passion for the industry and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you went above and beyond for a customer. Highlighting your ability to create exceptional experiences will resonate well, especially since this role is all about delivering joy and confidence to clients.
✨Flexibility is Key
Since the role requires evening and weekend availability, be ready to discuss your schedule openly. Show that you're adaptable and willing to meet customer demands, which is crucial for this position.
✨Demonstrate Your Self-Starter Attitude
Think of instances where you've taken initiative in past roles. This will illustrate your ability to work independently and thrive in a field-based team, aligning perfectly with what Harper is looking for.