At a Glance
- Tasks: Guide clients through bespoke jewellery consultations and manage their orders.
- Company: Harper Tait Fine Jewellery, a leading bespoke jeweller in Hatton Garden.
- Benefits: Competitive salary, performance bonus, pension, and full training provided.
- Other info: Opportunities for career progression in a supportive environment.
- Why this job: Join a passionate team and create unforgettable experiences for clients.
- Qualifications: 3+ years of jewellery sales experience and excellent communication skills.
The predicted salary is between 31050 - 37950 £ per year.
Join Harper Tait Fine Jewellery Harper Tait Fine Jewellery is one of Hatton Garden's leading bespoke jewellers, specialising in beautifully crafted engagement rings, wedding rings and bespoke jewellery.
We pride ourselves on providing an exceptional, appointment-led experience where every client receives honest advice, outstanding craftsmanship and a level of service that is rarely found in traditional jewellery retail.
We're now looking for an enthusiastic, personable and ambitious Sales Consultant to join our growing team at our newly renovated Hatton Garden showroom.
About the Role This is not a traditional retail sales position.
Our consultations are relaxed, informative and completely tailored to each client.
You'll guide couples and individuals through one of the most important purchases they'll ever make, helping them understand diamonds, gemstones and bespoke design while delivering an exceptional customer experience.
You'll work closely with our design team, managing enquiries from initial contact through to final collection and ongoing aftercare.
Key Responsibilities Conduct private client consultations in our appointment-only showroom.
Build genuine relationships with clients and guide them through the bespoke design process.
Respond to email, phone and online enquiries professionally and promptly.
Manage client orders from enquiry through to completion.
Follow up with prospective clients and nurture existing relationships.
Assist with wedding ring appointments and engagement ring consultations.
Maintain excellent CRM records and client communication.
Support showroom presentation and ensure every client receives a five-star experience.
Occasionally assist with social media content and client photography.
About You This role is suited to someone who genuinely enjoys building relationships and providing an exceptional luxury retail experience.
Essential Requirements A minimum of 3 years' jewellery sales experience.
Must be available to work Saturdays.
Excellent communication and interpersonal skills.
A consultative, relationship-led sales approach.
Strong organisational skills with excellent attention to detail.
Professional appearance and confident manner.
Ability to build trust and rapport with clients.
Good computer literacy and confidence using CRM systems.
A genuine passion for fine jewellery, diamonds and exceptional customer service.
What We Offer £35,000–£42,000 DOE + Performance Bonus + Company Pension Full diamond and bespoke jewellery training.
Opportunity to work with one of Hatton Garden's highest-rated independent jewellers.
Beautiful newly renovated showroom in the heart of Hatton Garden.
Friendly, supportive team environment.
Genuine opportunities for career progression as the business continues to grow.
Why Harper Tait?
Buying an engagement ring or wedding ring should be an unforgettable experience, and we're proud to offer a level of service that sets us apart.
If you're an experienced jewellery professional who is passionate about luxury retail and wants to be part of an ambitious, growing business, we'd love to hear from you.
Please apply with your CV and a short cover letter explaining why you'd be a great fit for Harper Tait Fine Jewellery.
Senior Jewellery Sales Consultant employer: Harper Tait Fine Jewellery
Harper Tait Fine Jewellery is an exceptional employer located in the heart of Hatton Garden, offering a unique opportunity to work in a bespoke jewellery environment where client relationships and personalised service are paramount. With a focus on employee growth, we provide comprehensive training in diamonds and bespoke jewellery, alongside a supportive team culture that fosters career progression. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our clients in a beautifully renovated showroom.
Contact Details:
Harper Tait Fine Jewellery Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Jewellery Sales Consultant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Harper Tait Fine Jewellery, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Harper Tait Fine Jewellery!
We think you need these skills to ace Senior Jewellery Sales Consultant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Harper Tait Fine Jewellery, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Harper Tait Fine Jewellery and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Harper Tait Fine Jewellery that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Harper Tait Fine Jewellery
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
