Freelance Customer Service Team Lead – DTC Fashion (EN/DE)

Freelance Customer Service Team Lead – DTC Fashion (EN/DE)

Freelance 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a customer service team and ensure top-notch support for our fashion brand.
  • Company: Exciting DTC fashion brand with a focus on growth and innovation.
  • Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
  • Other info: Work in a dynamic environment with a chance to shape the future of fashion.
  • Why this job: Join a vibrant team and make a difference in customer experiences.
  • Qualifications: 2+ years in e-commerce customer service and strong English skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

A growing DTC fashion brand is seeking a Customer Service Team Lead to guide their support team.

You will oversee daily operations, ensuring exceptional customer service while coaching team members.

Ideal candidates will have 2+ years in e-commerce customer service, strong English communication skills and experience with Shopify and Gorgias.

There's a competitive salary plus performance bonuses and an opportunity for growth. #J-18808-Ljbffr

Freelance Customer Service Team Lead – DTC Fashion (EN/DE) employer: Harper Russo Talent Partner

Join a dynamic and fast-paced DTC fashion brand as a Freelance Customer Service Team Lead, where you will play a pivotal role in shaping the customer experience. Our supportive work culture prioritises employee growth, offering competitive salaries and performance bonuses, alongside opportunities to advance into senior management roles. With a focus on collaboration and innovation, you'll thrive in an environment that values your contributions and encourages you to lead a passionate team dedicated to exceptional service.

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Contact Details:

Harper Russo Talent Partner Recruitment Team

We think you need these skills to ace Freelance Customer Service Team Lead – DTC Fashion (EN/DE)

Customer Service
Team Leadership
E-commerce Experience
English Communication Skills
Shopify
Gorgias
Coaching Skills