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For Companies At a Glance
- Tasks: Lead billing operations, ensuring accuracy and timely invoicing across multiple regions.
- Company: Join a top-tier professional services firm with a growing international presence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a strategic role that impacts client satisfaction and financial integrity.
- Qualifications: Experience in billing operations and strong leadership skills are essential.
- Other info: This role offers a chance to innovate billing processes and drive team performance.
The predicted salary is between 43200 - 72000 £ per year.
Harper May is partnering with a leading professional services firm that is seeking a Head of Billing to oversee its billing operations and lead improvements across billing accuracy, client invoicing, and revenue processes. As the firm grows its international footprint and client portfolio, this role is critical to maintaining financial integrity, client satisfaction, and operational efficiency.
Role Overview: The Head of Billing will lead a team responsible for end-to-end billing processes, ensuring accuracy, compliance, and timely invoicing across multiple service lines and regions. This is a strategic and hands-on leadership role, working closely with finance, operations, and client service teams to support revenue delivery and control.
Key Responsibilities:
- Oversee the entire billing cycle, ensuring timely and accurate invoicing in line with contractual terms
- Manage a team of billing specialists, driving performance and continuous improvement
- Collaborate with internal stakeholders to align billing processes with client expectations and project delivery
- Improve billing systems, workflows, and reporting capabilities to support scalability and visibility
- Monitor WIP, aged debt, and unbilled revenue, ensuring issues are proactively addressed
- Ensure compliance with relevant financial controls, audit standards, and regulatory requirements
- Support revenue recognition processes in collaboration with the finance and FP&A teams
- Partner with the Head of Finance, Legal, and Client Services to refine billing terms and structures
Key Requirements:
- Proven experience leading billing or revenue operations within a professional services environment
- Strong understanding of billing cycles, revenue processes, and client contractual frameworks
- Experience with billing systems (e.g. Elite, Aderant, NetSuite, or similar platforms)
- Excellent attention to detail and a strong commitment to accuracy and control
- Leadership experience with the ability to develop, mentor, and motivate a team
- Confident communicator and stakeholder manager, capable of influencing at all levels
- Strong organisational skills and a proactive approach to problem solving
Head of Billing employer: Harper May
Contact Detail:
Harper May Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Billing
✨Tip Number 1
Familiarise yourself with the specific billing systems mentioned in the job description, such as Elite or NetSuite. Having hands-on experience or knowledge of these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the billing and finance sectors, especially those who work in professional services. Engaging with them can provide insights into industry standards and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've driven performance improvements or implemented new processes that enhanced billing accuracy.
✨Tip Number 4
Stay updated on the latest trends and regulations in billing and revenue operations. Being knowledgeable about compliance and financial controls will demonstrate your commitment to maintaining high standards in the role.
We think you need these skills to ace Head of Billing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing or revenue operations, especially within a professional services environment. Use specific examples that demonstrate your leadership skills and understanding of billing cycles.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and requirements outlined in the job description. Emphasise your experience with billing systems and your ability to lead a team effectively.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements related to billing accuracy, client satisfaction, and operational efficiency. This will help illustrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Harper May
✨Showcase Your Leadership Skills
As a Head of Billing, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to drive performance and foster continuous improvement.
✨Understand the Billing Cycle
Make sure you have a solid grasp of billing cycles and revenue processes. Be ready to explain how you would oversee the entire billing cycle and ensure compliance with contractual terms. This will show your potential employer that you are well-versed in the key responsibilities of the role.
✨Familiarise Yourself with Relevant Systems
Research the billing systems mentioned in the job description, such as Elite, Aderant, or NetSuite. If you have experience with these platforms, be sure to mention it. If not, express your willingness to learn and adapt quickly to new technologies.
✨Prepare for Stakeholder Management Questions
Given the collaborative nature of this role, expect questions about stakeholder management. Think of examples where you've effectively communicated and influenced stakeholders at various levels. This will demonstrate your ability to work closely with finance, operations, and client service teams.
