At a Glance
- Tasks: Lead operations for cutting-edge data centres, ensuring safety and reliability.
- Company: Join a trusted partner for innovative companies in digital infrastructure.
- Benefits: Competitive salary, health benefits, meal vouchers, and pension plan.
- Other info: Opportunity to grow with a leading European digital infrastructure platform.
- Why this job: Drive operational excellence and lead high-performing teams in a fast-growing environment.
- Qualifications: Proven leadership in mission-critical operations and strong client management skills.
The predicted salary is between 120000 - 150000 £ per year.
As Senior Director, Data Centre Operations - Italy, you will lead our clients Italian data centre portfolio, ensuring safe, reliable and client-focused operations across mission-critical campuses. Reporting to the Vice President, Operations - EMEA, you will provide strategic leadership to Italy Operations teams, driving operational excellence, high-performing teams and industry-leading uptime across one of Europe's fastest-growing digital infrastructure platforms.
Key Responsibilities
- Lead operational performance across our clients Italian data centre portfolio, ensuring safety, reliability, efficiency and compliance.
- Develop high-performing Operations teams, creating a culture of accountability, collaboration and continuous improvement.
- Drive consistent operational processes, governance, maintenance standards and proactive risk management.
- Champion a zero-downtime culture through preventive maintenance, incident management and operational resilience.
- Act as the senior operational escalation point during major incidents and business continuity events.
- Build trusted relationships with hyperscale and enterprise clients, ensuring responsive, high-quality service delivery.
- Partner with Engineering, Delivery and Client Services to ensure smooth commissioning and operational readiness of new capacity.
- Lead KPI reviews, vendor performance, budgets, compliance and continuous improvement across Italy Operations.
What You’ll Bring
- Significant leadership experience managing mission-critical operations, ideally within data centres or critical facilities.
- Proven success leading multi-site operational teams and developing senior leaders.
- Strong knowledge of critical infrastructure operations, maintenance, uptime assurance and incident management.
- Experience managing operational risk, governance, compliance and continuous improvement programmes.
- Strong client and stakeholder management skills, with the ability to build trusted senior relationships.
- Commercial awareness, including experience managing OPEX, vendor performance and service quality.
- Degree in Engineering, Business or a related discipline, or equivalent demonstrable experience.
- Fluent English language skills; professional proficiency in Italian is strongly preferred.
About OUR CLIENT
Our client is a proven, trusted partner for the world’s most innovative companies, designing, developing and operating sustainable global digital infrastructure. Backed by an unmatched record of reliable delivery and development expertise, they bring speed, scale, certainty and responsibility to the demands of a rapidly evolving digital infrastructure landscape.
Senior Director - Operations in Milan employer: Harper Harrison
As a Senior Director of Operations at our client’s Italian data centre portfolio, you will join a dynamic and innovative team dedicated to operational excellence in one of Europe’s fastest-growing digital infrastructure platforms. The company fosters a culture of collaboration and continuous improvement, offering competitive benefits such as a comprehensive welfare plan, healthcare assistance, and a pension scheme, all while providing opportunities for professional growth and leadership development in a mission-critical environment. With a commitment to safety, reliability, and client satisfaction, this role not only promises a rewarding career but also the chance to contribute to cutting-edge digital infrastructure.
