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- Tasks: Manage student properties and ensure excellent customer service.
- Company: Join Harper Recruitment, a leading agency in the property sector.
- Benefits: Enjoy a competitive salary and a supportive team environment.
- Why this job: Make a real impact on student living while developing your career.
- Qualifications: Experience in lettings and management is essential; student sector preferred.
- Other info: Full UK driving licence and own transport required.
The predicted salary is between 25000 - 30000 £ per year.
An exciting role is available with our client’s team for a Student Lettings Consultant looking to let and manage a student property portfolio. The role involves all aspects of Student Lettings & Residential Management with 100% focus on customer service. As a Student Lettings Consultant, you will work closely with a team of negotiators and administrators ensuring successful letting of properties & overseeing property management, whilst maintaining excellent standard of welfare and compliance for their student tenants. The successful applicant will have previous experience in Lettings and Management, preferably in the student sector.
Responsibilities:
- Working closely with the team to achieve successful letting of all instructions.
- Creating successful tenancy set ups with knowledge of all legal requirements.
- Clear communication skills between landlords, tenants and guarantors ensuring swift applications and building successful reports.
- Ensuring the portfolio is well managed and compliant from a health and safety perspective, this is paramount.
- Overseeing, organising and managing the repair and maintenance of student properties.
- Processing visits, check-out & inventory reports for student properties as well as dealing with any deposit disputes.
- General administration and closely working with the team, to ensure targets are met and other staff are supported.
- Conduct regular stock reviews of lettings properties and ensure a smooth running of the office.
Essentials & Personal Attributes:
- Experience in Lettings & Management is essential, preferably Student specific experience.
- A strong knowledge of property safety compliance including HMO experience.
- Excellent customer service and communication skills, you will be one of the first points of contact for Landlord clients.
- Excellent attention to detail and organisational skills.
- Good general education, administration, presentation, numerical ability and PC skills.
- Follow company procedures and processes.
- Full UK Driving Licence & Own Transport.
Student Lettings Consultant employer: Harper Finance
Contact Detail:
Harper Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Lettings Consultant
✨Tip Number 1
Familiarise yourself with the local student rental market in Nottingham. Understanding the trends, popular areas, and what students are looking for in a property will give you an edge during interviews and discussions.
✨Tip Number 2
Network with professionals in the lettings and property management sector. Attend local property events or join online forums to connect with others in the industry, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your knowledge of property safety compliance, especially HMO regulations. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to maintaining high standards in student accommodation.
✨Tip Number 4
Prepare to showcase your customer service skills during the interview. Think of examples from your past experiences where you successfully resolved issues or improved tenant satisfaction, as this role heavily focuses on excellent customer interactions.
We think you need these skills to ace Student Lettings Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings and management, especially within the student sector. Use specific examples to demonstrate your customer service skills and compliance knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for student lettings and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Communication Skills: Since clear communication is key in this role, emphasise your ability to liaise effectively with landlords, tenants, and guarantors. Provide examples of how you've successfully managed relationships in past roles.
Showcase Attention to Detail: In your application, illustrate your attention to detail by mentioning specific instances where you ensured compliance with health and safety regulations or managed property maintenance efficiently.
How to prepare for a job interview at Harper Finance
✨Showcase Your Lettings Experience
Make sure to highlight your previous experience in lettings and management, especially if it's in the student sector. Be prepared to discuss specific examples of how you've successfully let properties and managed tenant relationships.
✨Demonstrate Customer Service Skills
Since this role focuses heavily on customer service, be ready to share instances where you provided exceptional service. Think about how you handled difficult situations with landlords or tenants and what the outcomes were.
✨Know Your Compliance Regulations
Brush up on property safety compliance and legal requirements related to student lettings. Being able to discuss HMO regulations and other relevant laws will show that you're knowledgeable and serious about the role.
✨Prepare for Team Collaboration Questions
As you'll be working closely with a team, expect questions about teamwork and collaboration. Prepare examples of how you've worked effectively in a team setting, supported colleagues, and contributed to achieving common goals.
