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For Companies At a Glance
- Tasks: Help customers with orders and queries while building great relationships.
- Company: Join a well-established organisation known for its customer care.
- Benefits: Earn £12.50 per hour with a Monday to Friday schedule.
- Why this job: Perfect for those who love helping people and thrive in a team.
- Qualifications: Customer service experience and attention to detail are essential.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 10 - 15 £ per hour.
Customer Service Advisor – Nottingham – £12.50 per hour – Monday to Friday 8-4 / 9-5 – Temporary
Harper Recruitment Group are looking for articulate and accurate customer service professionals to join a well-established organisation. This is an excellent opportunity for someone looking for their next role in customer care.
What does the role involve?
- Accurately placing and amending orders
- Answering high-volume telephone calls and emails
- Acting as the first point of contact for queries relating to stock availability, product information, website support, delivery updates and aftercare resolution
- Building rapport with the customer base
Who are we looking for?
- Customer service experience in an environment where accuracy is key
- Precise attention to detail
- A good listener and able to work as a team
- An excellent timekeeper
- MS Office proficiency is a must, experience in Salesforce would be beneficial
How to apply
Submit your CV today to apply! Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within three business days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
Customer Service Advisor in Nottingham employer: Harper Finance
Contact Detail:
Harper Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Nottingham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s a great way to ensure your application gets seen by the right people, and we love hearing from enthusiastic candidates like you.
We think you need these skills to ace Customer Service Advisor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and attention to detail. We want to see how you've handled similar roles before, so don’t be shy about showcasing your skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. We love seeing enthusiasm and a personal touch, so let your personality come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us see your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harper Finance
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're proactive and ready to tackle the challenges of the job.
✨Practice Active Listening
During the interview, demonstrate your listening skills. When asked questions, take a moment to think before responding. This not only shows that you value what the interviewer is saying but also allows you to provide more thoughtful answers.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, be prepared to discuss examples from your past experience where your attention to detail made a difference. Whether it’s catching an error in an order or ensuring clear communication, highlight these moments.
✨Be Personable and Engaging
Customer service is all about building rapport, so let your personality shine through! Smile, maintain eye contact, and engage with the interviewer. This will help convey that you’re not just capable but also someone who can connect with customers effectively.
