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For Companies At a Glance
- Tasks: Lead global L&D programmes and manage a dynamic team of facilitators.
- Company: A growing leadership consultancy with a focus on innovation and client success.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Shape impactful leadership programmes and develop your skills in a supportive environment.
- Qualifications: Experience in L&D delivery, strong project management, and team leadership skills.
- Other info: Join a vibrant team and make a difference in a scaling consultancy.
The predicted salary is between 60000 - 65000 £ per year.
This growing leadership consultancy has created a new Client Delivery Lead role to take ownership of global leadership programmes and shape delivery as the business scales.
The Role
As Client Delivery Lead, you'll manage end-to-end L&D programme delivery for global clients, leading a team of 3 and a network of 40 facilitators. The Client Delivery Lead ensures programmes run smoothly, on time, and exceed expectations.
You will:
- Scope and deliver projects from brief to completion
- Oversee global in-person and virtual learning and development programmes
- Manage timelines, logistics, and LMS activity
- Build strong client and stakeholder relationships
- Lead, coach, and develop your team
- Improve operational systems and processes
- Support strategy and track commercial performance
About You
You're a calm, solutions-focused Client Delivery Lead who thrives in complexity. You balance operational excellence with strong people skills and can influence at senior level.
You’ll bring:
- L&D delivery experience across multiple locations
- Team leadership and associate network management
- Strong project management skills and attention to detail
- Commercial awareness
- Experience in a scaling SME (desirable)
This is a UK-based, permanent Client Delivery Lead role.
Client Delivery Manager employer: Harper Evans Recruitment
Contact Detail:
Harper Evans Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the L&D space and let them know you're on the hunt for a Client Delivery Lead role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and team leadership. We recommend using the STAR method to structure your answers, showcasing your experience in delivering successful L&D programmes.
✨Tip Number 3
Showcase your commercial awareness! Be ready to discuss how you've improved operational systems and processes in previous roles. This will demonstrate your ability to contribute to the scaling of the business.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Delivery Lead role. Highlight your L&D delivery experience and project management skills, as these are key for us. Use specific examples that showcase your ability to manage complex projects and lead teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the role. Share your passion for L&D and how your experience aligns with our needs. Don’t forget to mention your commercial awareness and how you can contribute to our growth.
Showcase Your People Skills: As a Client Delivery Lead, strong people skills are essential. In your application, give us a glimpse of how you've built relationships with clients and stakeholders in the past. We want to see your ability to influence and coach others!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Harper Evans Recruitment
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the global leadership programmes that the consultancy offers. Be ready to discuss how your experience aligns with their delivery methods and how you can enhance their existing processes.
✨Showcase Your Team Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching techniques and how you've developed team members. This will demonstrate your ability to manage and inspire a team of facilitators effectively.
✨Demonstrate Your Project Management Prowess
Be ready to talk about specific projects you've managed from start to finish. Discuss how you handled timelines, logistics, and any challenges you faced. This will show your attention to detail and operational excellence.
✨Build Rapport with Interviewers
Since this role involves strong client and stakeholder relationships, practice building rapport during the interview. Engage with your interviewers, ask insightful questions, and show your enthusiasm for the role and the company culture.