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- Tasks: Support disabled students with enquiries and coordinate study skills sessions.
- Company: Harper Adams University, known for its inclusive environment.
- Benefits: Part-time hours, flexible schedule, and a supportive team.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a dynamic team dedicated to student success.
The predicted salary is between 20000 - 25000 ÂŁ per year.
We are seeking a motivated and well‑organised individual to join our team at Harper Adams University. The University supports one of the highest proportions of disabled students in UK higher education, and this role is key to ensuring an excellent student experience.
Working closely with a friendly and experienced team, you will act as the main point of contact for disability‑related enquiries, providing first‑line support to students. This includes offering guidance on the Disabled Students’ Allowance (DSA), arranging assessments for Specific Learning Difficulties (SpLDs), and coordinating 1:1 study skills sessions.
About you
- Excellent communication and customer service skills
- Ability to handle sensitive information with confidentiality, empathy, and professionalism
- Strong organisational, administrative, and IT skills
- Proven ability to prioritise and manage a varied workload
- Experience in a customer‑focused environment
- An understanding of the challenges faced by disabled students (desirable)
This is an exciting opportunity for someone who enjoys working in a fast‑paced environment and is passionate about supporting students to succeed.
Learner Support Officer (Part Time, Fixed term up to 12 months) 3 days per week (Tues, Wed and [...] in Newport employer: Harper Adams University
Contact Detail:
Harper Adams University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner Support Officer (Part Time, Fixed term up to 12 months) 3 days per week (Tues, Wed and [...] in Newport
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harper Adams University on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to supporting disabled students. We want to show our understanding and empathy, so let’s think of real-life examples that highlight our skills.
✨Tip Number 3
Don’t forget to showcase our organisational skills! During the interview, we can mention how we’ve successfully managed multiple tasks in previous roles. This will demonstrate we’re ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we meet the specific needs of the Learner Support Officer role.
We think you need these skills to ace Learner Support Officer (Part Time, Fixed term up to 12 months) 3 days per week (Tues, Wed and [...] in Newport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Learner Support Officer. We want to see how you can contribute to supporting disabled students, so don’t hold back on sharing relevant examples!
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly and effectively. Whether it’s through your cover letter or CV, let us see your friendly and professional tone shine through!
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks, so make sure to mention any experience you have in managing a varied workload. Use specific examples to show how you’ve successfully prioritised tasks in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harper Adams University
✨Know Your Stuff
Make sure you understand the role of a Learner Support Officer inside out. Familiarise yourself with the Disabled Students’ Allowance (DSA) and the specific challenges faced by disabled students. This knowledge will help you answer questions confidently and show your genuine interest in supporting students.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled sensitive information or provided support to someone in need. This will demonstrate your ability to connect with students and colleagues alike.
✨Organisational Skills Matter
Be ready to discuss how you manage your time and prioritise tasks. The job requires handling a varied workload, so share specific strategies you use to stay organised. Maybe you use digital tools or have a unique method for keeping track of your responsibilities—let them know!
✨Empathy is Key
This role involves working closely with students who may face various challenges. Prepare to talk about your understanding of these issues and how you would approach them with empathy and professionalism. Sharing personal experiences or insights can really make you stand out as a compassionate candidate.