At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the vibrant team at Kaldi Café within Harper Adams University.
- Benefits: Enjoy a full-time role with a Monday to Friday schedule and great work-life balance.
- Other info: Opportunity to assist with exciting events like graduations and open days.
- Why this job: Be part of a lively café atmosphere and make students' days brighter.
- Qualifications: Previous experience in hospitality and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Harper Adams University is looking to recruit a Café Assistant who will deliver excellent customer service to students, conference guests and university staff. The successful candidate should have some front‑of‑house catering & hospitality/café experience and good customer service skills.
Responsibilities
- Serve customers in a polite & friendly manner.
- Ensure high quality, customer‑focused provision of hot and cold food and beverages.
- Cash handling and stock security.
- Set up the Café offering in accordance with department standards.
- Comply with the Department’s Food Safety System.
- Consistently deliver a professional and efficient service to our customers.
- Maintain a professional and hygienic appearance.
- Ensure cleaning and closing procedures are carried out and documented.
- Report defects of buildings or equipment in the correct manner.
- Produce and serve barista‑standard coffees and other beverages.
- Carry out any reasonable requests from your supervisor.
- Help with special events (e.g., Graduation, Open Days and Royal Visits) where possible.
- Perform all other duties and responsibilities commensurate with the post and salary range of the grade.
Application Procedure
Send your CV and a personal statement outlining your suitability for the role via the Harper Adams e‑Recruitment programme. Your personal statement should demonstrate how your skills, experience and achievements meet the requirements outlined in the person specification. Applications without a personal statement may not be considered.
Unfortunately, we cannot offer sponsorship for this position.
Contact: Matthew Thorpe
Café Assistant - Kaldi Café, (Full Time, predominantly Monday to Friday 9am until 5pm) (DN-2162) in London employer: Harper Adams University
Harper Adams University is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As a Café Assistant at Kaldi Café, you will enjoy a supportive environment with predominantly Monday to Friday hours, allowing for a healthy work-life balance, while also engaging with a diverse community of students and staff. The university fosters a commitment to excellence in customer service, providing opportunities for skill development and participation in special events, making it a rewarding place to build your career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Café Assistant - Kaldi Café, (Full Time, predominantly Monday to Friday 9am until 5pm) (DN-2162) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Harper Adams University. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Harper Adams University
Don't be shy about reaching out to Harper Adams University directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Assistant - Kaldi Café, (Full Time, predominantly Monday to Friday 9am until 5pm) (DN-2162) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Harper Adams University and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Harper Adams University
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
