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- Tasks: Support disabled students with enquiries and coordinate study skills sessions.
- Company: Harper Adams University, known for its inclusive environment.
- Benefits: Competitive salary, part-time hours, and a supportive team.
- Other info: Join a fast-paced team dedicated to student success.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26093 - 28031 £ per year.
We are seeking a motivated and well‑organised individual to join our team at Harper Adams University. The University supports one of the highest proportions of disabled students in UK higher education, and this role is key to ensuring an excellent student experience.
Working closely with a friendly and experienced team, you will act as the main point of contact for disability related enquiries, providing first‑line support to students. This will include offering guidance on the Disabled Students’ Allowance (DSA), arranging assessments for Specific Learning Difficulties (SpLDs), and coordinating 1:1 study skills sessions.
About you
- Excellent communication and customer service skills
- Ability to handle sensitive information with confidentiality, empathy, and professionalism
- Strong organisational, administrative, and IT skills
- Proven ability to prioritise and manage a varied workload
- Experience in a customer‑focused environment
- An understanding of the challenges faced by disabled students (desirable)
This is an exciting opportunity for someone who enjoys working in a fast‑paced environment and is passionate about supporting students to succeed.
For any queries or an informal discussion, please contact Jane Hill at -adams.ac.uk.
£26,093 to £28,031 per annum, pro rata - Grade 5. The point of entry will be dependent upon relevant qualifications and experience.
Learner Support Officer (Part Time, Fixed term up to 12 months) in Edgmond employer: Harper Adams University
Contact Detail:
Harper Adams University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learner Support Officer (Part Time, Fixed term up to 12 months) in Edgmond
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Harper Adams University on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to supporting disabled students. We should think about our experiences and how they align with the job description, especially around empathy and customer service.
✨Tip Number 3
Showcase our organisational skills! During the interview, we can share examples of how we've managed multiple tasks effectively. This will highlight our ability to handle the varied workload mentioned in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Harper Adams University.
We think you need these skills to ace Learner Support Officer (Part Time, Fixed term up to 12 months) in Edgmond
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how you fit into the role of Learner Support Officer, so don’t be shy about showcasing your customer service skills and any experience with disabled students.
Show Your Passion: Let us know why you’re excited about this role! Share your enthusiasm for supporting students and how you can contribute to their success. A genuine passion for helping others can really make your application stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-organised information that’s easy to read. Avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Harper Adams University
✨Know Your Stuff
Make sure you understand the role of a Learner Support Officer and the specific challenges faced by disabled students. Familiarise yourself with the Disabled Students’ Allowance (DSA) and how it works, as well as the types of assessments for Specific Learning Difficulties (SpLDs). This knowledge will help you answer questions confidently.
✨Showcase Your Empathy
Since this role involves handling sensitive information, it's crucial to demonstrate your ability to empathise with students. Prepare examples from your past experiences where you've provided support or guidance, especially in a customer-focused environment. This will show that you can handle situations with care and professionalism.
✨Organisational Skills Matter
The job requires strong organisational skills, so be ready to discuss how you manage your workload. Think of specific tools or methods you use to stay organised, like prioritising tasks or using digital tools. Sharing these strategies will highlight your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the university's approach to supporting disabled students. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you.