Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and scale the DTC ecommerce strategy for a luxury skincare brand.
- Company: Join a dynamic, high-growth company in the beauty tech industry.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Other info: Be part of a passionate team driving exceptional year-on-year performance.
- Why this job: Make a real impact in the luxury beauty market with innovative strategies.
- Qualifications: 8+ years in ecommerce with a strong focus on performance and growth.
The predicted salary is between 70000 - 90000 ÂŁ per year.
This is an exciting opportunity to lead and scale the Direct‑to‑Consumer ecommerce business for a high‑growth luxury skincare and beauty tech company (experiencing YoY growth). Working closely with the Brands team and individual brand positioning and objectives, the Head of Ecommerce will own the DTC strategy and performance, with full accountability for ecommerce revenue, trading, customer acquisition, conversion and retention across a portfolio of D2C Shopify website sites. This role is highly commercial and performance‑led, combining ecommerce trading, paid media, CRO, CRM and analytics to drive profitable growth. Experience in beauty, aesthetics or wellness is beneficial but not essential.
Ecommerce & DTC Performance
- Own the end‑to‑end DTC ecommerce strategy and trading performance
- Deliver revenue, margin and growth targets across all ecommerce sites
- Lead the ecommerce trading calendar including promotions, launches and pricing
- Optimise the customer journey and online content strategy to maximise conversion rate, AOV, retention and LTV
- Ensure ecommerce platforms (Shopify) are optimised for performance and scalability
Performance Marketing & Growth
- Lead performance ecommerce activity across paid media, search, affiliates and social commerce
- Own full sales pipeline from awareness through consideration, conversion, growth and retention with appropriate strategies employed at each stage
- In conjunction with the Brand team, ensure optimised creative application and asset development
- Own CRO, UX optimisation and testing roadmaps
- Oversee SEO, AEO and onsite performance fundamentals
- Use data, insight and test‑and‑learn approaches to continuously improve results
CRM & Customer Retention
- Own Consumer CRM strategy across lifecycle, retention and re‑engagement
- Lead segmentation, automation and personalised journeys (Klaviyo or equivalent)
- Ensure optimised and effective hygiene flows to drive repeat purchase, loyalty and customer lifetime value
Analytics & Commercial Management
- Own ecommerce dashboards, forecasting and performance reporting
- Manage ecommerce and performance marketing budgets with strong ROI focus
- Use AI‑enabled tools to enhance performance insight, optimisation and efficiency
- Lead, develop and motivate an ecommerce and performance‑focused team
- Manage ecommerce, media and technology agency partners
- Work closely with Brand, Product, Operations and Finance to deliver a seamless DTC experience
Requirements
- 8+ years’ experience in ecommerce and DTC growth roles
- Proven track record of scaling performance‑led ecommerce businesses
- Strong commercial acumen with ownership of ecommerce revenue and budgets
- Deep understanding of performance marketing, CRO, CRM and analytics
- Strong working knowledge of GA4 and ecommerce analytics
- Data‑driven, results‑focused mindset
- Experience within beauty, wellness or premium / luxury consumer brands
- Experience using AI tools for ecommerce optimisation and analytics
About the Company & Brand
Harpar Grace International is a privately owned, entrepreneurial, dynamic and passionate company founded in 2013, specialising in the development, distribution and management of luxury, cosmeceutical, spa and retail brands. The company continues to achieve exceptional year-on-year performance and the team is rapidly expanding to support the ambitious growth of the company and brand portfolio. Harpar Grace are the exclusive distributors for iS Clinical Cosmeceuticals, RevitaLash Cosmetics, and Totally Derma Nutraceutical drink supplement throughout UK & Ireland and appointed distributors for the iS Clinical brand within 22 Caribbean countries, as well as global brand owners for DĂ©esse PRO LED Light therapy brand.
By submitting your CV/application, you consent to Harpar Grace International processing your personal data for recruitment purposes. Your data will be stored securely and retained for a period of up to 12 months, after which it will be deleted, unless you request that we retain your details for future opportunities. You have the right to access, rectify, or request deletion of your personal data at any time.
No Agencies Please: We do not accept unsolicited CVs or phone calls.
Head Of Ecommerce | Luxury Skincare & Beauty Tech in Southampton employer: Harpar Grace International
Contact Detail:
Harpar Grace International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Ecommerce | Luxury Skincare & Beauty Tech in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and ecommerce space on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a personal project or case study that highlights your ecommerce expertise. This could be a mock DTC strategy for a brand you love, showcasing your understanding of customer journeys and performance marketing.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s current ecommerce performance. Bring insights and suggestions to the table; it shows you’re proactive and genuinely interested in their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Head Of Ecommerce | Luxury Skincare & Beauty Tech in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Ecommerce role. Highlight your experience in ecommerce, especially in beauty or luxury sectors, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for ecommerce and how your skills can help drive growth for our luxury skincare and beauty tech brands.
Showcase Your Data Skills: Since this role is data-driven, be sure to mention your experience with analytics tools like GA4. We want to see how you've used data to improve ecommerce performance in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Harpar Grace International
✨Know Your Numbers
As the Head of Ecommerce, you'll need to demonstrate a strong grasp of key performance metrics. Brush up on your revenue targets, conversion rates, and customer acquisition costs. Be ready to discuss how you've driven growth in previous roles using data-driven strategies.
✨Showcase Your Strategy Skills
Prepare to talk about your approach to developing and executing a DTC strategy. Think about specific examples where you've optimised customer journeys or improved conversion rates. Highlight any experience with Shopify and how you've leveraged it for performance.
✨Demonstrate Cross-Functional Collaboration
This role requires working closely with various teams. Be prepared to share examples of how you've successfully collaborated with marketing, product, and finance teams in the past. Emphasise your ability to lead and motivate a team towards common goals.
✨Stay Ahead of Trends
The beauty and wellness industry is ever-evolving. Research current trends in ecommerce, particularly in luxury skincare. Be ready to discuss how you would apply these trends to enhance the company's DTC strategy and drive customer engagement.