At a Glance
- Tasks: Assist customers and manage office operations while crafting bespoke travel experiences.
- Company: Join a dynamic travel and tourism company based in Potters Bar.
- Benefits: Enjoy a competitive salary plus benefits, with opportunities for training and development.
- Why this job: Perfect for travel enthusiasts wanting to create unique holidays for high net worth clients.
- Qualifications: Strong communication skills, attention to detail, and a passion for customer service required.
- Other info: Knowledge of Swiss ski destinations is a plus, but training will be provided.
The predicted salary is between 30000 - 42000 £ per year.
Based in their Potters Bar office, our client is looking for a Travel Advisor and Administration Coordinator. This role involves customer service and supporting various aspects of office operations. Working within the team, this role will be aware of the company’s product offerings to customize quotations for customers. Knowledge of Switzerland and Swiss ski destinations would be beneficial, but training will be provided. It’s a great opportunity to develop your travel planning skills by creating tailor-made holidays for high net worth customers.
Skills:
- Customer-focused with excellent verbal communication skills
- High standard of written English
- Commercially aware with accurate numeracy skills
- Able to quickly learn the products, becoming an expert in creating bespoke holidays
- A clear focus with good attention to detail
- Computer literate
- A true belief in the importance of customer service
- Personality to work without supervision – just get on with it
- Happy to work in a small office environment
Travel Advisor and Administration Coordinator employer: HARP
Contact Detail:
HARP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Advisor and Administration Coordinator
✨Tip Number 1
Familiarise yourself with popular Swiss ski destinations and travel trends. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for the customer-focused nature of the job and show that you can handle various situations with ease.
✨Tip Number 3
Network with professionals in the travel industry, especially those who have experience with high net worth clients. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 4
Demonstrate your attention to detail by preparing a mock itinerary for a bespoke holiday. This will showcase your planning skills and ability to create tailored experiences, which is crucial for this role.
We think you need these skills to ace Travel Advisor and Administration Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Travel Advisor and Administration Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or experience in the travel industry. Mention specific examples of how you've successfully managed customer relationships or coordinated administrative tasks.
Showcase Your Skills: Make sure to demonstrate your excellent verbal and written communication skills in your application. Use clear and concise language, and provide examples that showcase your attention to detail and numeracy skills.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role. Mention your interest in travel, particularly in Swiss destinations, and your eagerness to learn more about the company's offerings.
How to prepare for a job interview at HARP
✨Showcase Your Customer Service Skills
As a Travel Advisor, you'll need to demonstrate your customer service expertise. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show your potential employer that you understand the importance of client satisfaction.
✨Research Swiss Destinations
Even if you don't have extensive knowledge of Switzerland, doing some research on popular ski destinations and travel trends can set you apart. Mentioning specific locations or experiences during the interview will highlight your enthusiasm and willingness to learn.
✨Emphasise Attention to Detail
This role requires a keen eye for detail, especially when creating bespoke holidays. Be prepared to discuss how you ensure accuracy in your work, whether it's through double-checking information or using organisational tools to keep track of tasks.
✨Demonstrate Your Ability to Work Independently
Since the role involves working without much supervision, share examples of times when you've successfully managed projects or tasks on your own. This will reassure the interviewer that you can take initiative and thrive in a small office environment.