We’re Hiring: Head/Director of Existing Customer Strategy

We’re Hiring: Head/Director of Existing Customer Strategy

Full-Time 100000 - 160000 £ / year (est.) No working from home possible
Harnham

At a Glance

  • Tasks: Lead the Existing Customer Strategy team and shape future growth.
  • Company: Exciting consumer lending business with a strong growth trajectory.
  • Benefits: Competitive salary up to £160,000 and contributory pension scheme.
  • Other info: Join a well-established company with great career advancement opportunities.
  • Why this job: Make a real impact in a dynamic industry and lead innovative strategies.
  • Qualifications: Experience in credit cards and leading customer strategy teams.

The predicted salary is between 100000 - 160000 £ per year.

This role is with an exciting business in the consumer lending space. They have grown significantly over the past few years and are well established and set for the future. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business.

THE ROLE

  • Developing and building out the existing customer strategy and wider function
  • Assessing existing lending policies and customer strategies to enhance performance
  • Work and communicate closely with senior members and other teams within the business whilst leading a small Credit Risk team
  • Work closely with stakeholders and the C-suite to drive the future direction of the business

YOUR SKILLS AND EXPERIENCE

  • Experience working with Credit Cards is essential
  • Prior experience leading Existing Customer Strategy (credit limit increase/decreases, repricing, cross-sell, etc.)
  • Experience working with SQL
  • Prior experience managing a team

SALARY AND BENEFITS

  • Up to £100,000–160,000 base salary depending on level
  • Contributory pension scheme

HOW TO APPLY

Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link.

SENIORITY LEVEL: Director

EMPLOYMENT TYPE: Full-time

JOB FUNCTION: Analyst

Industry: Banking

LOCATION: London, England, United Kingdom

We’re Hiring: Head/Director of Existing Customer Strategy employer: Harnham

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Harnham

Contact Details:

Harnham Recruitment Team

We think you need these skills to ace We’re Hiring: Head/Director of Existing Customer Strategy

Existing Customer Strategy
Credit Risk Management
Team Leadership
SQL
Stakeholder Engagement
Performance Enhancement
Cross-Selling Strategies