Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead strategic initiatives and client relationships while driving revenue growth.
- Company: Join a data-driven MarTech company enhancing customer acquisition strategies.
- Benefits: Enjoy a hybrid work model with 3 days in the office and competitive pay.
- Why this job: Be at the forefront of innovation, coaching teams, and making impactful decisions.
- Qualifications: Experience in customer strategy and CRM tools; consultancy background preferred.
- Other info: Opportunity to work with diverse clients across retail, travel, and utilities.
The predicted salary is between 43200 - 72000 £ per year.
This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Senior Recruitment Consultant – Marketing & Insights – London
STRATEGY DIRECTOR
LONDON – 3 DAYS IN THE OFFICE
The Company
This is a data-driven MarTech company that works with various companies to enhance their customer acquisition and engagement strategies.
THE ROLE
As a Strategy Director, you can expect to be involved in the following:
- Act as the lead for the overall strategic BAU and ongoing relationship with clients.
- Collaborate closely with VPs, Sales, and key leaders across tech and data to drive profitable revenue growth and introduce exciting product/service innovation.
- Ownership and growth of existing client strategic retainer through cross and upsell.
- Develop and manage strategy and analytic roadmaps that define workstreams aligning with client objectives and drive omnichannel business impacts.
- Coach and mentor CRM planners and analysts within the function.
- Own and produce project briefings to span across both strategic and analytical requirements working alongside analytical team leads.
- Customer journey mapping and new programme recommendations for the company’s retail, travel, FS, and Utilities clients.
- Track and optimise eCRM programme engagement and conversion.
Your Skills And Experience
- A track record of customer strategy work with a CRM tool.
- Consultancy or Vendor side experience.
- Able to upsell projects, scope, define work, and develop client relationships.
- Experience managing retainer relationships.
How To Apply
To express your interest, send your CV to Valentine by clicking the apply button below.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing
Industries
Staffing and Recruiting
#J-18808-Ljbffr
Strategy Director employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy Director
✨Tip Number 1
Make sure to showcase your experience with CRM tools in your conversations. Highlight specific projects where you've successfully implemented customer strategies, as this will resonate well with the hiring team.
✨Tip Number 2
Network with professionals in the MarTech industry, especially those who have worked in consultancy or vendor roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you've driven profitable revenue growth in past roles. Be ready to share examples of how you've upsold projects and developed strong client relationships.
✨Tip Number 4
Familiarize yourself with the company's existing clients and their industries. Understanding their customer journey mapping and eCRM programs will help you demonstrate your strategic thinking during discussions.
We think you need these skills to ace Strategy Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Strategy Director. Familiarize yourself with the key tasks mentioned in the job description, such as client relationship management and strategic planning.
Tailor Your CV: Customize your CV to highlight relevant experience in customer strategy, CRM tools, and consultancy work. Emphasize your track record in upselling projects and managing client relationships, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data-driven marketing and your ability to drive profitable revenue growth. Mention specific examples from your past experiences that align with the responsibilities of the Strategy Director position.
Follow Application Instructions: Make sure to follow the application instructions carefully. Send your CV to Valentine by clicking the apply button below, and ensure that all documents are formatted correctly and free of errors before submission.
How to prepare for a job interview at Harnham
✨Showcase Your Strategic Thinking
As a Strategy Director, you'll need to demonstrate your ability to think strategically. Prepare examples of past projects where you successfully developed and implemented strategies that drove growth or improved client relationships.
✨Highlight Your CRM Experience
Since the role requires a strong background in customer strategy with CRM tools, be ready to discuss your experience with these systems. Share specific instances where you've used CRM data to enhance customer engagement or drive sales.
✨Demonstrate Leadership Skills
You'll be expected to coach and mentor others, so it's important to convey your leadership style. Think of examples where you've led teams or projects, and how you fostered collaboration and innovation among team members.
✨Prepare for Client Relationship Scenarios
Given the emphasis on managing client relationships, prepare to discuss how you've successfully upsold projects or managed retainer relationships in the past. Be ready to share your approach to building trust and delivering value to clients.
