At a Glance
- Tasks: Own campaign selections using SQL and drive impactful customer campaigns.
- Company: Join a leading UK insurer known for excellent customer experience.
- Benefits: Competitive salary, bonus, and hybrid working model.
- Other info: Be part of a dynamic team during a major data transformation.
- Why this job: Transform insights into real campaigns and make a difference in customer engagement.
- Qualifications: Strong SQL skills and experience in campaign selections or customer analytics.
The predicted salary is between 45000 - 50000 £ per year.
£45,000–£50,000 + Bonus
Stratford-upon-Avon (Hybrid – 1x Day a Week in Office)
If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability.
The Company
You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business.
The Role
Sitting in the Customer Selections & Analytics team, you’ll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact.
Key responsibilities:
- Build and deliver campaign selections using SQL
- Translate marketing briefs into technical requirements
- Work across CRM, transactional & engagement datasets
- Support test & learn campaigns and performance tracking
- Push selections into CRM (moving to Dotdigital)
- Plan and manage campaign cycles 1–2 months ahead
You’ll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business.
Your Skills & Experience
- Strong SQL
- Background in campaign selections / CRM / customer analytics
- Experience working with large datasets
- Ability to translate business needs into data outputs
The Benefits
£45,000–£50,000 Bonus
How to Apply
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Customer Analyst in Southampton employer: Harnham
Join a dynamic and forward-thinking B2B company that prioritises data-driven decision making and offers a fully remote work environment across the UK. With a strong focus on employee growth, you will have the opportunity to lead a talented team while shaping the marketing analytics strategy in a rapidly expanding organisation. Enjoy a collaborative work culture that values innovation and provides significant investment in your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Analyst in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working as Customer Analysts. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your SQL skills! Prepare a portfolio or case studies showcasing your past work with campaign selections and customer analytics. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to data transformation and CRM systems. Mock interviews with friends can help you nail your responses.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Customer Analyst in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your SQL skills and experience with campaign selections. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your experience can contribute to our data transformation journey. Keep it engaging and to the point.
Showcase Your Analytical Skills:Since this role is all about customer analytics, make sure to include examples of how you've used data to drive decisions in past roles. We love seeing real-world applications of your skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Harnham
✨Know Your SQL Inside Out
Since this role is SQL-heavy, make sure you brush up on your SQL skills before the interview. Be prepared to discuss specific queries you've written and how they impacted previous campaigns. Practising common SQL problems can also help you feel more confident.
✨Understand Campaign Selections
Familiarise yourself with the process of campaign selections and how they translate into customer engagement. Be ready to share examples of how you've successfully managed campaign cycles in the past, and how you’ve used data to drive decisions.
✨Showcase Your Analytical Mindset
This role requires a strong analytical approach, so be prepared to demonstrate how you’ve used data to solve problems or improve processes. Think of specific instances where your insights led to actionable outcomes, especially in a CRM context.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's data transformation and how the Customer Selections & Analytics team fits into that vision. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
