At a Glance
- Tasks: Lead Salesforce enhancements and optimise the Service Cloud environment for a major organisation.
- Company: Established company with a strong focus on customer service and a mature Salesforce ecosystem.
- Benefits: Competitive daily rate, hybrid working, and the chance to influence platform strategy.
- Other info: Join a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real impact by driving best practices and enhancing customer service operations.
- Qualifications: Proven Salesforce expertise and strong stakeholder management skills.
The predicted salary is between 58500 - 71500 £ per year.
Senior Salesforce Administrator Hybrid Working (2 days in London) 12-Month Contract £415 Per Day Outside IR35 This is an opportunity to join a business undergoing significant Salesforce enhancement and optimisation.
They are looking for a senior Salesforce expert who can take ownership of their Service Cloud environment, drive best practice across deployments and governance, and act as a trusted partner to key stakeholders across the organisation.
The Company They are a well-established organisation with a strong customer-focused operation and a mature Salesforce ecosystem.
Salesforce plays a critical role in supporting customer service and operational teams, making this a highly visible position within the business.
The successful contractor will have the opportunity to influence platform strategy, improve processes, and deliver meaningful enhancements across the environment.
The Role and Deliverables Act as the primary Salesforce subject matter expert and key point of contact for stakeholders across the business.
Own the health, stability, performance, and governance of the Salesforce Service Cloud environment.
Manage deployments, release processes, and environment management activities using modern Dev Ops practices.
Deliver enhancements from requirements gathering through to configuration, testing, deployment, and user adoption.
Lead data backup, retention, and archiving activities to support platform integrity and compliance.
Support customer service initiatives and wider Salesforce project work as required.
Your Skills
Senior Salesforce Administrator employer: Harnham
Join a leading UK-based media organisation at the forefront of digital transformation, where your role as Director of Streaming Product and Growth will be pivotal in shaping the future of their subscription services. With a strong emphasis on innovation and a collaborative work culture, you'll have access to significant growth opportunities, competitive salary packages, and a performance-based bonus structure, all while working in a dynamic environment that values data-driven decision making and customer-centric strategies.
