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- Tasks: Lead and optimise Martech strategy across CRM, CDP, and clientelling platforms.
- Company: Join a globally recognised luxury brand transforming marketing technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and exciting corporate perks.
- Why this job: Shape the future of customer experience in a dynamic, creative environment.
- Qualifications: 4-5+ years in Martech, CRM strategy, or digital transformation required.
- Other info: Experience in retail or luxury is a plus; collaboration is key!
The predicted salary is between 48000 - 64000 £ per year.
Location: Central London (Hybrid - 2 days/week)
Salary: Up to £80,000 + benefits
Ready to take Martech to the next level? A globally recognised luxury brand is on the hunt for a Senior Manager - Martech Strategy to join their Central EMEA team and drive forward cutting-edge marketing technology transformation. This is your chance to work on industry-leading platforms, shape the customer data landscape, and play a key role in how one of the UK's most beloved fashion and lifestyle brands connects with millions.
What You'll Be Doing:- Lead Martech strategy and optimisation across CRM, CDP, and clientelling platforms
- Drive the migration to a new CDP (Zeta), improving data activation, segmentation, and campaign execution
- Oversee the rollout of a new clientelling system - a major focus for high-value customer engagement
- Define and monitor data quality KPIs, manage data governance, and streamline customer data processes
- Support campaign enablement with data auditing, testing, and marketing insights
- Collaborate across marketing, tech, CRM, and data teams to ensure all systems talk to each other effectively
- 4-5+ years' experience in Martech, CRM strategy, or digital transformation
- Proven success in CRM platforms and CDP migrations
- A strong grasp of data architecture, marketing systems, and platform integrations
- Solid project management chops - you know how to rally cross-functional teams and keep the vision clear
- Background in retail or luxury is a big plus
- Curious, collaborative, and driven to make marketing smarter and more personalised
You'll be at the heart of a major Martech evolution - where data, tech and creativity meet. The brand is investing heavily in customer experience and digital infrastructure, and you'll have the chance to shape this from the ground up. From innovating in CRM and data flows to building seamless omnichannel journeys, this is an exciting, hands-on leadership role with serious impact.
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Martech Manager
✨Tip Number 1
Network with professionals in the Martech and CRM space. Attend industry events, webinars, or local meetups to connect with others who work in similar roles. This can help you gain insights into the latest trends and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the specific platforms mentioned in the job description, such as Zeta for CDP. Having hands-on experience or case studies ready to discuss can set you apart during interviews.
✨Tip Number 3
Showcase your project management skills by preparing examples of how you've successfully led cross-functional teams in the past. Be ready to discuss challenges you faced and how you overcame them to achieve your goals.
✨Tip Number 4
Research the luxury brand's current marketing strategies and customer engagement initiatives. Understanding their approach will allow you to tailor your discussions and demonstrate how you can contribute to their ongoing Martech evolution.
We think you need these skills to ace Senior Martech Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Martech, CRM strategy, and digital transformation. Use specific examples that demonstrate your success in managing CRM platforms and CDP migrations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for marketing technology and how your background aligns with the role. Mention your project management skills and your ability to collaborate across teams, as these are key aspects of the job.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, if you improved data activation or campaign execution, include metrics that showcase your impact. This will help you stand out as a results-driven candidate.
Research the Company: Familiarise yourself with the luxury brand's values, recent initiatives, and their approach to customer experience. This knowledge will allow you to tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Harnham
✨Showcase Your Martech Expertise
Be prepared to discuss your previous experience in Martech, particularly with CRM platforms and CDP migrations. Highlight specific projects where you successfully led strategy and optimisation, as this will demonstrate your capability to drive the brand's marketing technology transformation.
✨Understand the Brand's Vision
Research the luxury brand thoroughly before the interview. Familiarise yourself with their current marketing strategies, customer engagement practices, and any recent news. This knowledge will allow you to align your answers with their goals and show that you're genuinely interested in contributing to their success.
✨Prepare for Data-Driven Discussions
Since the role involves overseeing data quality KPIs and managing data governance, be ready to discuss your understanding of data architecture and how it impacts marketing strategies. Bring examples of how you've improved data processes in past roles to illustrate your analytical skills.
✨Demonstrate Collaborative Leadership
The position requires collaboration across various teams. Prepare to share examples of how you've successfully rallied cross-functional teams in previous projects. Emphasise your project management skills and your ability to keep a clear vision while working with diverse groups.
