At a Glance
- Tasks: Shape data-driven CRM strategies for top consumer brands and turn insights into action.
- Company: A leading customer-focused agency with a friendly, collaborative culture.
- Benefits: Competitive salary, flexible office presence, and exposure to diverse strategic challenges.
- Why this job: Join a growing team and make a real impact on customer experiences.
- Qualifications: Experience in CRM or data-driven marketing and strong communication skills.
- Other info: Mentorship opportunities and a supportive environment for skill development.
The predicted salary is between 50000 - 60000 £ per year.
This is an exciting opportunity to shape data‑driven CRM strategy for a variety of well‑known consumer brands. You will join a collaborative, fast‑moving environment where insight, creativity, and customer experience come together to drive real commercial impact.
The Company
They are a specialist customer and data‑focused agency with a long‑standing reputation in CRM and lifecycle marketing. With new investment and growing international demand, they are expanding their strategic team. Their culture is friendly, tight‑knit, and built around delivering thoughtful, insight‑led work for a diverse client base.
The Role
As Senior Data Strategist, you will help clients understand their customer data and turn insights into effective CRM strategies. Your work will span multiple sectors and customer programmes.
- Develop data‑led CRM and lifecycle strategies across multiple accounts.
- Turn analysis into clear frameworks, recommendations, and engaging stories.
- Collaborate closely with data teams to translate insight into action.
- Design or refine customer journeys across core CRM channels.
- Review tech stacks and processes to support better customer experiences.
- Build compelling strategy decks for senior stakeholders.
- Mentor junior strategists and contribute to the team's overall capability.
Your Skills & Experience
You will have:
- Experience in a CRM, customer strategy, or data‑driven marketing role.
- A strong understanding of how to turn insights into commercial outcomes.
- Experience presenting to clients or senior stakeholders.
- Confidence working with analytics teams to identify opportunities.
- Familiarity with CRM or customer engagement platforms (experience with leading tools is beneficial).
- Experience with analytics or visualisation tools such as Tableau, Adobe Analytics, or similar.
- Strong communication skills and an ability to simplify complexity.
What They Offer
£50,000-£60,000 depending on experience. Bristol office presence three days per week, or London-based with regular travel. Exposure to a broad client portfolio and varied strategic challenges. The chance to play a key role in a growing team with global opportunities. A supportive, collaborative environment where you can stretch your strategic skills.
How to Apply
If you're a data‑driven CRM strategist ready to take on broader, more strategic work, apply now with your CV.
Senior Data Strategist - CRM employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Data Strategist - CRM
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your data-driven CRM strategies. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to CRM and data strategy. We recommend using the STAR method to structure your answers and demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Senior Data Strategist - CRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Data Strategist role. Highlight your CRM experience and any data-driven marketing successes to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about data and CRM strategies. Share specific examples of how you've turned insights into impactful outcomes in previous roles.
Showcase Your Communication Skills: Since you'll be presenting to clients and stakeholders, it's crucial to demonstrate your ability to simplify complex data insights. Use clear language and structure in your application to reflect this skill.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Harnham
✨Know Your Data Inside Out
As a Senior Data Strategist, you'll need to demonstrate a strong understanding of data-driven marketing. Brush up on your knowledge of CRM strategies and be ready to discuss how you've turned insights into commercial outcomes in previous roles.
✨Showcase Your Presentation Skills
You'll likely be presenting to clients and senior stakeholders, so practice articulating your ideas clearly and confidently. Prepare a few examples of strategy decks you've created and be ready to explain the thought process behind them.
✨Familiarise Yourself with Relevant Tools
Make sure you're comfortable discussing analytics and visualisation tools like Tableau or Adobe Analytics. If you have experience with specific CRM platforms, highlight that during the interview to show your technical prowess.
✨Emphasise Collaboration and Mentorship
This role involves working closely with data teams and mentoring junior strategists. Be prepared to share examples of how you've collaborated in the past and how you approach mentoring others to enhance team capabilities.