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- Tasks: Lead analytical projects using SQL to drive customer insights and strategy.
- Company: Join a leading global retailer known for its off-price fashion model.
- Benefits: Enjoy flexible hybrid working, performance bonuses, stock options, and healthcare.
- Why this job: Be part of a dynamic analytics team making impactful decisions in retail.
- Qualifications: 3+ years of SQL experience; strong data storytelling skills required.
- Other info: Office conveniently located opposite the station for easy commuting.
The predicted salary is between 42000 - 60000 £ per year.
A leading global retailer is seeking a Senior Customer Analyst to join a rapidly growing customer analytics team. With 4,500+ stores across 9 countries, this brand is best known in the UK and Europe for its off-price retail model, including a popular high-street fashion chain. This is an exciting opportunity to join a fast-evolving analytics function, working on high-impact projects such as store clustering, customer segmentation, and retail sales drivers. You'll play a key role in uncovering insights that inform strategy across marketing, customer loyalty, and performance.
What You'll Do:
- Own end-to-end analytical projects using SQL and customer data
- Collaborate with stakeholders to deliver actionable insights
- Present and communicate complex findings through compelling data storytelling
- Contribute to the growth and maturity of a young analytics function
Core Skills:
- 3+ years of advanced SQL experience (essential)
- Strong data storytelling and stakeholder communication
- Background in working with relational databases, customer data, and marketing/CRM functions
- Familiarity with Python or R (advantageous)
- Exposure to GA, email marketing analytics, or retail data (nice to have)
Who You Are:
- Commercially minded and insight-driven
- Proactive and comfortable working in a small, non-agile, high-collaboration team
- Passionate about solving business problems with data
- Able to work independently and hit the ground running
Why Join?
- Flexible hybrid working (typically 2-3 days in-office, with emphasis on collaboration)
- Up to 16% performance bonus + stock worth ~£32k + healthcare & more
- Loyalty bonus after 3 years (if made permanent)
- Office located directly opposite the station for easy commute
Interview Process:
- 1st stage: Interview with the team
- 2nd stage: SQL/insight-based task
- Final stage: Sign-off conversation (if needed)
Apply via the link below !!!
Senior Customer Analyst (7-month FTC) employer: Harnham
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Analyst (7-month FTC)
✨Tip Number 1
Familiarise yourself with the company's retail model and recent projects. Understanding their approach to customer analytics will help you tailor your discussions during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Brush up on your SQL skills, as this is a core requirement for the role. Consider working on sample projects or datasets that mimic the type of customer data you might encounter in a retail environment to showcase your analytical capabilities.
✨Tip Number 3
Prepare to discuss your experience with data storytelling. Think of specific examples where you've turned complex data into actionable insights, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the team culture and expectations, which you can leverage during your interview.
We think you need these skills to ace Senior Customer Analyst (7-month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight your experience with SQL, data storytelling, and customer analytics.
Craft a Compelling CV: Ensure your CV showcases relevant experience, particularly your advanced SQL skills and any projects involving customer data. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your passion for data-driven insights and how you can contribute to the company's analytics function. Mention specific projects or experiences that align with the role's requirements.
Prepare for the Interview: Anticipate questions related to your analytical projects and be ready to discuss your approach to data storytelling. Familiarise yourself with potential SQL tasks you may encounter during the interview process.
How to prepare for a job interview at Harnham
✨Showcase Your SQL Skills
Since advanced SQL experience is essential for this role, be prepared to discuss your past projects and how you've used SQL to derive insights. Bring examples of complex queries you've written and be ready to explain your thought process.
✨Master Data Storytelling
The ability to present complex findings in a compelling way is crucial. Practice explaining your analytical results in simple terms, focusing on the 'so what' aspect. Use visuals if possible to illustrate your points during the interview.
✨Demonstrate Stakeholder Collaboration
This role requires working closely with various stakeholders. Be ready to share examples of how you've collaborated with others in previous roles, highlighting your communication skills and how you’ve turned insights into actionable strategies.
✨Prepare for the Insight-Based Task
The second stage involves an SQL/insight-based task, so brush up on your technical skills. Familiarise yourself with common retail data scenarios and think about how you would approach analysing customer behaviour or sales drivers.